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Windows Forum / Windows 98 / General Topics / August 2004

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Resolution/Refresh Rate problems.

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Max H - 24 Aug 2004 22:08 GMT
Hi,

I have an Nvidia GeForce 2 graphics card which I have been
using for around half a year and have, untill now, had no
problems with it. I also have a disabled on-board Intel
card, which I no-longer use.

My problem is that I can only run the display in 640X480
resolution and I can only run in 60Hz refresh rate. I
looked at Nvidia's website and the FAQ says that if you
can only run in 60Hz it is probably because your monitor
wasn't detected properly. I also have the latest drivers
and have tried everything!

Can anybody please help with this?
Jeff Richards - 24 Aug 2004 23:25 GMT
Look in Device Manager for the description of the video card driver.  If
it's a generic VGA driver then the nVidia drivers need to be re-installed.
The resolution problem needs to be solved before you look at the refresh
rate problem.
Signature

Jeff Richards
MS MVP (Windows - Shell/User)

> Hi,
>
[quoted text clipped - 11 lines]
>
> Can anybody please help with this?
Max - 25 Aug 2004 16:06 GMT
It is a generic VGA driver and I have reinstalled the
drivers many times and have had no luck. Perhaps I should
have mentioned that my computer thinks I have 2 monitors
which I don't. Does that make a difference.

Thanks to anyone who can help.  
>-----Original Message-----
>Look in Device Manager for the description of the video card driver.  If
[quoted text clipped - 18 lines]
>
>.
Jeff Richards - 26 Aug 2004 00:08 GMT
What do you mean 'no luck"?  Does the installation fail, or does the
installation succeed but the drivers don't change?  What procedure are you
using to do the installation?
Signature

Jeff Richards
MS MVP (Windows - Shell/User)

> It is a generic VGA driver and I have reinstalled the
> drivers many times and have had no luck. Perhaps I should
> have mentioned that my computer thinks I have 2 monitors
> which I don't. Does that make a difference.
Max - 28 Aug 2004 12:53 GMT
The resolution and refresh rate problem doesn't change at
all when I reinstall the drivers. I have no problem
installing them. I don't know if the problem is the fault
of the drivers or the system. I don't know why my system
is displaying 2 monitors when I only have 1 and only 1
video out. I seem to be able to run monitor 2 in any
resolution/refresh rate, but that doesn't help much
because that monitor doesn't exist.

Thanks for your help.
>-----Original Message-----
>What do you mean 'no luck"?  Does the installation fail, or does the
[quoted text clipped - 6 lines]
>
>.
Jeff Richards - 29 Aug 2004 04:37 GMT
So you are running the installation process for the new drivers, and the
process completes OK, and the driver is listed with the correct name and
description in Device Manager?

Try removing both monitors and see what Windows re-installs. Are you sure
that you don't have two display adapters (for instance, one on the
motherboard and one on a plug in card)? How many display adapters (not
monitors) are listed in Device manager?  What process are you using to
access the settings for the second monitor (usually, monitor settings are
accessed through he display adapter properties)?
Signature

Jeff Richards
MS MVP (Windows - Shell/User)

> The resolution and refresh rate problem doesn't change at
> all when I reinstall the drivers. I have no problem
[quoted text clipped - 19 lines]
>>
>>.
 
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