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Windows Forum / Windows 98 / General Topics / September 2004

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having a display problem

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James - 19 Sep 2004 18:54 GMT
My computer now only has 2 colors and 16 colors and i
would like to get back the 32 and 256 colors.

How do i go about doing that.

New video card put in:
ati radeon 9200se

please help, thank you in advance
Jon_Hildrum - 19 Sep 2004 19:22 GMT
Try installing the latest drivers from ATI. Follow the instructions for how
to install

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Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com

> My computer now only has 2 colors and 16 colors and i
> would like to get back the 32 and 256 colors.
[quoted text clipped - 5 lines]
>
> please help, thank you in advance
anonymous@discussions.microsoft.com - 20 Sep 2004 04:36 GMT
Your system has configured itself with the default VGA or
SVGA drivers.  Install the drivers that are specific to
your video adapter hardware and you will get the full
range of options for the features that it can support.

>-----Original Message-----
>My computer now only has 2 colors and 16 colors and i
[quoted text clipped - 7 lines]
>please help, thank you in advance
>.
Ron Badour - 20 Sep 2004 13:16 GMT
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your display
adapter.  The display adapter in your PC is either a video card or a display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a MS-DOS
prompt and type:  Debug       and hit enter.  The screen will display a
flashing prompt next to a - sign.  Type:  DC000:35 (DC000:50 may also work)
and hit enter.  The name and possibly model of your display adapter should
appear on the right hand side of the screen.  To quit Debug, type Q and hit
enter.  If Debug is not helpful, you can try this program:  Advanced PCI
Info, available at:  http://www.upsystems.com.ua/support/alexmina/   If all
else fails, you will have to remove the computer case.  Look at where the
monitor plugs into the back of the case and then check that location inside
the case.  If there is a card there, you obviously have a video card and if
not, you have on board graphics.  Write down any information displayed on
either the card or the chipset on the motherboard.  Then use www.google.com
to search for the information.  Do not include all the data you found in one
search message--search on each piece individually.  If you include all the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to
see the information.  Be careful of static electricity as it can fry
components.  Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it.  Don't work
on carpeting since shuffling your feet on it can generate static electricity
after you grounded yourself.  Remove the one screw that holds the card in
place and using a rocking motion (left to right and back) and pull the card
straight out.

Once you have the right driver, install it through control panel, system,
device manager or through control panel, add new hardware, as appropriate.

Signature

Regards

Ron Badour, MS MVP for W98
Tips:  http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> My computer now only has 2 colors and 16 colors and i
> would like to get back the 32 and 256 colors.
[quoted text clipped - 5 lines]
>
> please help, thank you in advance
 
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