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liz - 09 Sep 2004 21:38 GMT

i purchased a laptop from a company that is upgrading
their's. the system is win98..all was good. my daughter
has the laptop at collge and she was trying to password
protect the computer and now she gets an msg upon start up
that says to type name (the original company name is still
here) and she then says yes to the agreement, it then asks
for the product code. All we got with the laptop was the
two disc that says for distributing with a new pc only.

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Jeff Richards - 10 Sep 2004 02:09 GMT

The two disks are not enough. You need a Certificate of Authenticity and a
product installation key. You should go back to the vendor and ask for the
key.

Signature

Jeff Richards
MS MVP (Windows - Shell/User)

>i purchased a laptop from a company that is upgrading
> their's. the system is win98..all was good. my daughter
[quoted text clipped - 4 lines]
> for the product code. All we got with the laptop was the
> two disc that says for distributing with a new pc only.

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Ron Badour - 10 Sep 2004 15:00 GMT

The W98 ProductKey is generally found on the Windows user manual, the
certificate of authenticity, a sticker on the PC or a sticker on the sleeve
or jewel case the Windows CD came in. The 25-digit key is 5 groups of 5
alpha/numeric characters. The Key might be available from the system:

If the system is working in either safe or normal mode:

Open regedit.exe to this key and look in the right pane for the entry
ProductKey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion

If the system is not working, start the computer with a floppy startup disk.

At the A: prompt, type: C:\Windows\Command\Find /N "ProductKey"
C:\Windows\System.dat
(Note: ProductKey must be typed in upper and lower case letters as shown
and there is a space after: "Find" after: "/N" and after:
"ProductKey"

If the hard drive has been formatted or replaced, US customers can contact
Microsoft at: 1 800 642-7676. They will issue retail and OEM product keys
after verifying data located on the W98 CD.

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> i purchased a laptop from a company that is upgrading
> their's. the system is win98..all was good. my daughter
[quoted text clipped - 4 lines]
> for the product code. All we got with the laptop was the
> two disc that says for distributing with a new pc only.

Reply to this Message