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John - 12 Sep 2004 11:31 GMT

For some reason my computer has reverted to using on 16
colors and has the smallest resolution available. When I
attempt to change this, I restart the computer as
instructed and the computer restarts but without the
desired increase in color/resolution.

This happened to me a few months back and I went through
many suggested solutions (including re-installing the
video card) but it turned out that I had to re-install
the plug and play monitor as for some unknown reason the
monitor was installed twice. However this is not the
problem this time.

Any suggestions would be very welcome.

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Joe727 - 12 Sep 2004 13:36 GMT

If you just reinstalled Windows, or you cannot change to 256, 16 bit, or 32
bit color, you probably need to reinstall your video card drivers.

To reinstall your video card drivers, you need to know the exact make and
model of your video card in order to install the correct/updated drivers.

There are several ways to determine what kind of video card you have.

1. Check the manual that came with your PC.

2. You can open your PC tower to look at the video card and note the name
and numbers printed on it.

3. You can download and run this free program. It might be able to
determine what kind of video card you have:

Everest Home Edition

http://www.lavalys.com/products/download.php?pid=1&lang=en&pageid=3

To find the Everest info you need to post, run the Everest program, and
click the + sign next to Computer
on the left side of your screen then click Summary.

Then Right click the information on the *right* side of your screen and
select Copy. You can then paste the information in Notepad or paste it
directly to this newsgroup.

Everest will tell you a lot about what's inside your PC. In addition to
telling us the *Brand and Model Number* of your computer, please post back
the information Everest reports for your:

Motherboard

CPU

Chipset

Display PCI/AGP Video

Display GPU

This information will assist us in finding the correct video drivers, and
directing you to the video card manufacturer's website so you can download
and install them.

*** IMPORTANT *** Remember to tell us the *Brand and Model Number* of your
computer which is printed on your PC case or is listed in the manual that
came with your computer.

Joe

> For some reason my computer has reverted to using on 16
> colors and has the smallest resolution available. When I
[quoted text clipped - 10 lines]
>
> Any suggestions would be very welcome.

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John - 12 Sep 2004 15:30 GMT

Like I say, this has happened to me before and was found
not to be a problem with the video card, but the monitor
(which seems to be ok this time around).

I have not just re-installed Windows, this is something
that has happened between closing down the computer and
starting it up again, which is baffling.

Thanks

>-----Original Message-----
>If you just reinstalled Windows, or you cannot change to 256, 16 bit, or 32
[quoted text clipped - 65 lines]
>
>.

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Joe727 - 12 Sep 2004 20:51 GMT

Over time, video drivers can become corrupt and require reinstallation.
Reinstallation is the simplest course of action to take. The next thing to
do is upgrade your motherboard chipset drivers.

Since you have not posted any specs about your PC, it's virtually impossible
to offer additional advice.

Joe

> Like I say, this has happened to me before and was found
> not to be a problem with the video card, but the monitor
[quoted text clipped - 5 lines]
>
> Thanks

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Brian A. - 12 Sep 2004 21:49 GMT

Does your video adapter show in Device Manager or is it showing any conflicts? If it
doesn't show or has conflicts, reinstall the drivers.
What happens if you start up in Safe Mode, change the Screen Area in Display
properties, Apply/Ok and reboot? If it does not help reinstall the drivers.
Have you checked all the cabling/wires to make sure they are in good shape and
connected properly? If they are good reinstall the drivers.
Is the adapter seated properly? If it is seated properly reinstall the drivers.

Before reinstalling the drivers that you have ready to install, boot to Safe Mode.
In Device Manager remove any/all listed devices for the Display if there are more
than one listed.
Remove any/all Monitor devices if there are more than one.
Check any other devices for duplicates and remove them as well, leave the System
devices be.
Close out and reboot.
Windows will redetect/reinstall the Devices.
For those that you have drivers on hand to install, browse or point Windows to the
directory folder/drive you have them in or choose to select your own and select have
disk.

Signature

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

> Like I say, this has happened to me before and was found
> not to be a problem with the video card, but the monitor
[quoted text clipped - 98 lines]
>>
>>.

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