product code

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Babs - 13 Sep 2004 03:05 GMT

I've just tried to restor my (Compaq persario win98)
system and got to the point where it asks for the product
code, the microsoft authentication code.

I got my product code paper out (the little rice paper
sheet) and tried to input it, but my sheet has four sets
of numbers (digits in each set = 5-3-7-5) The screen
shows five sets of spaces each able to hold five
characters.

My system and software is registered. I bought it mew,
but I may be missing some paperwork(phone numbers).

My question is how do I contact MicroSoft or whoever to
get information on how to get my product code in or how
to get a new code?

Any help out there?

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Joe727 - 13 Sep 2004 03:25 GMT

Contact Compaq at:

http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

Joe

> I've just tried to restor my (Compaq persario win98)
> system and got to the point where it asks for the product
[quoted text clipped - 14 lines]
>
> Any help out there?

Reply to this Message

Brian A. - 13 Sep 2004 05:53 GMT

If you need the product key and have not formatted your drive, MVP George Gedye has
an app that will pull it from the registry for you.
http://www.mvps.org/PracticallyNerded/

Click on Software, click on Applications, scroll down to RegInfo ver3.

Your Product Key can be found in the registry. Go to Start > Run, type in: regedit
and hit enter. Navigate to:
Hkey_Local_Machine\Software\Microsoft\Windows\CurrentVersion
Click once on CurrentVersion, the name not the +, and scroll to ProductID or
ProductKey in the right pane.

If you can’t boot Win98, but haven’t formatted the system drive, then boot with a
startup floppy or to a command prompt and run either of these:
C:\Windows\command\Find /I “ProductKey” c:\windows\system.dat
C:\Windows\command\Find /I “ProductKey” c:\system.1st

If these steps aren’t possible (you already formatted it), US customers can contact
Microsoft at: 1 800 642-7676. They will issue
retail and OEM product keys after verifying data located on the W98 CD.

Signature

Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

> I've just tried to restor my (Compaq persario win98)
> system and got to the point where it asks for the product
[quoted text clipped - 14 lines]
>
> Any help out there?

Reply to this Message

anonymous@discussions.microsoft.com - 14 Sep 2004 05:23 GMT

Call microsoft @800-936-5700, choose the options that
allow you to talk to a person. The code hase to be re-
formulated to fix the five sets of spaces.

>-----Original Message-----
>I've just tried to restor my (Compaq persario win98)
[quoted text clipped - 16 lines]
>Any help out there?
>.

Reply to this Message