blank monitor

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breezyyb - 06 Jan 2007 15:13 GMT

Hi
I am trying to install win98SE on a gateway computer. My problem is,
when I get past the "gateway" screen, the screen goes blank. I can hear the
CD running, but the screen never comes back in. I am at a stand still and
have tried other video cards, different cords, etc...but still to no avail!
Am I missing somthing I am suppose to do here? thanks for your time and ANY
help!!

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Ron Badour - 06 Jan 2007 22:36 GMT

Is the CD you are using a self booting one? If so, do you have the CDRom
set as the first boot device in the BIOS?

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Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> Hi
> I am trying to install win98SE on a gateway computer. My problem is,
[quoted text clipped - 6 lines]
> ANY
> help!!

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breezyyb - 07 Jan 2007 01:41 GMT

I would have to say no its not self booting, but I am not sure because I
cannot see what it does because of the screen...I also tried to do an install
with a winXP CD, which I do know is selfbooting, but the screen is still
blank...and yes, it is set in the bios to boot off of the CD-ROM...

> Is the CD you are using a self booting one? If so, do you have the CDRom
> set as the first boot device in the BIOS?
[quoted text clipped - 9 lines]
> > ANY
> > help!!

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Ron Badour - 07 Jan 2007 05:44 GMT

With the W98SE disk, are you using a floppy boot disk to install? If so,
the floppy drive has to be set as the first boot device in the BIOS. When
the initial screen is done, the floppy should start up and there should be
white printing on a black screen.

Since you have changed video cards, have you tried another monitor (just to
be sure)?

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> I would have to say no its not self booting, but I am not sure because I
> cannot see what it does because of the screen...I also tried to do an
[quoted text clipped - 16 lines]
>> > ANY
>> > help!!

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breezyyb - 07 Jan 2007 13:17 GMT

yep, I have tried 3 other monitors, 2 other cards. I will go and try changing
the boot sequience to floopy first. could a drive for the monitor have been
taken out by some odd chance. when I got the computer, it had been freshly
"fdisked",(the guy told me he did that), he didnt say anything about a
problem...but he fdisked and basically brought it to me after...but i will
give this a try and I will post to let ya know..thanks

> With the W98SE disk, are you using a floppy boot disk to install? If so,
> the floppy drive has to be set as the first boot device in the BIOS. When
[quoted text clipped - 23 lines]
> >> > ANY
> >> > help!!

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Jeff Richards - 08 Jan 2007 09:02 GMT

The first part of the install doesn't use drivers and doesn't rely on
anything being already on the hard drive, so if I am understanding the
description of the problem correctly it must be either a hardware fault or
hardware configuration problem.

If you boot with an ordinary DOS boot floppy, can you get the DOS prompt?

Signature

Jeff Richards
MS MVP (Windows - Shell/User)

> yep, I have tried 3 other monitors, 2 other cards. I will go and try
> changing
[quoted text clipped - 4 lines]
> problem...but he fdisked and basically brought it to me after...but i will
> give this a try and I will post to let ya know..thanks

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