I have a computer running Windows 98 with Real World
Accounts Receiveable on it. I am using my Roxio Software
to back up the files to a CD-R Disk. I am trying to
restore the files from the CD-R Disk to my Windows 2000
Machine. The files copy fine. but when the program (Real
World) executes it runs fine until it opens up the
customer file. It reports an error, Error 37 Disk Not
Compatible. What am I doing wrong? Both computers are
using fat32. Any help would be appriated.
Jeff Richards - 12 Sep 2003 01:50 GMT
You should direct this question to Real World. Even if the two systems were
using a different file systems there should be no problem accessing files
created on a W98 system after they are copied to a W2K system - that
application should be quite unaware of where they were originally created.
Check the files' properties and make sure they are not set to read-only.
Check that the files have not been corrupted by the copy procedure. Also
check whether they have to be in a specific location, and also confirm that
the short file names for the files and folders are the same on the two
systems (Real World might be referring to the files by their short (DOS)
file names instead of the long file name, and this can change when files get
copied).
--
Jeff Richards
MS MVP W95/W98
> I have a computer running Windows 98 with Real World
> Accounts Receiveable on it. I am using my Roxio Software
[quoted text clipped - 5 lines]
> Compatible. What am I doing wrong? Both computers are
> using fat32. Any help would be appriated.