Hi Velasquez,
Here are a few troubleshooting tips to consider when Scandisk
and Disk Defragmenter (Defrag) don't run correctly:
1. Restart to the Command Prompt and do a thorough Scandisk on the
drive first and repair any errors.
Restart the computer. Hold down the CTRL key while the system is
booting. This will take you to the Boot Menu then select Command
Prompt Only. Run Scandisk on the drive from there by typing SCANDISK
then press enter and let it perform a surface scan.
2. Close all running programs using Close Programs (Ctrl + Alt + Del)
except Explorer and Systray.
3. Turn off screen savers and any power management
4. Delete Temp files and Temporary Internet Files
5. Empty the Recycle Bin
6. Do a virus scan with up to date virus software
AVG Anti-Virus - Free Download Page:
http://www.grisoft.com/us/us_dwnl_free.php
7. Disable PC-Cillin if installed
8. Turn off and disconnect DSL/Cable Modem
9. Run Ad-aware to remove any possible spyware
http://www.lavasoftusa.com/
Note: Defragging in Safe Mode is another option.
For more information on the subject check the links below:
List of Articles About the Disk Defragmenter Tool:
http://support.microsoft.com/support/kb/articles/q286/2/63.asp

Signature
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
How to Configure Outlook Express for Internet News:
http://support.microsoft.com/default.aspx?kbid=171164
> when I defragment the hard drive in my laptop compaq 1670
> the percent of defragment only reach up to 10 percent.