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Windows Forum / Windows 98 / Internet / November 2004

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Norton anti virus Blocking Internet access

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UKDaz - 17 Nov 2004 09:49 GMT
General question here, my mates pc which runs win 98 has been running the
internet via dial-up for over three years without any problem. Then yesterday
after trying to connect it timed out saying the username or password was
incorrect(these two have never changed) We eventually contacted freeserve who
suggested turning off the anti-virus software and then trying, and that did
the trick. My question is, why after so long did the antivirus software kick
in and stop him connecting to the internet? Ive enabled the software again
and its now connecting without a problem.
Sandi - Microsoft MVP - 30 Nov 2004 13:22 GMT
Antivirus protection of downloading emails is not necessary; even Norton and
McAfee have finally admitted this is true.

Norton says:

"..If you disable email protection, is your computer still safe from email
viruses?

Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."

Somebody at McAfee said:

""You don't have to worry about the e-mail scan as this is a corporate
feature -requiring Outlook 2000 and a mail server such as Exchange server.
Unless you meet the criteria you should make sure that it is disabled. As
long as you have the Download scan and Internet filter enabled you'll be
just fine as these two options effectively checks anything
downloaded -including e-mails. I hope this answers your question. Remember
e-mail scan is for corporate users only"."

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_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/

> General question here, my mates pc which runs win 98 has been running
> the internet via dial-up for over three years without any problem.
[quoted text clipped - 5 lines]
> stop him connecting to the internet? Ive enabled the software again
> and its now connecting without a problem.
 
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