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Windows Forum / Windows 98 / Internet / February 2005

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Win98 unable to connect to secure and download sites

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Matt Buxton - 20 Feb 2005 15:41 GMT
Hello again, I`m having some trouble with my old Windows 98 based laptop.

The machine can connet to normal websites (google.com, microsoft.com etc)

without a problem. However, when I try and do any of the following I get

errors.

1) Connect to my banks secure online banking facility or log onto yahoo mail

using the secure log in. (instantly goes to "page cannot be displayed" )

2) Connect VIA MSN messenger, I get "We were unable to sign you into .NET

Messenger service, possibly because of a problem with the service or with

your Internet connection. Please make sure you are connected to the

Internet. 0x81000301"

3) Install IE6 SP1 - I went through the MS Knowledge base for a solution to

this problem and one of the suggestions was to install IE6 Service Pack 1. I

think the machine already has IE6SP1 installed (it is version 6.0.2800.1106)

but I decided to try it anyway. When I try to intall it, I get past the

first step (Install now - typical set of components or Install Minimal) Then

I get "Setup was unable to download information about available installation

sites"

4) Run windows update - I get passed the "checking for the latest version of

the windows update software" screen into scan for updates. I hit scan for

updates and it takes me to "Windows Update Error" with error code 0x800C0005

I can however

- Download the new version of MSN messenger

- Sign in with Yahoo mail on standard sign in.

- connect to Yahoo messenger.

Checking the computer over generally everything seems normal except there

seems to be two entries for TCP/IP (both bound to my network adaptor) under

control panel/network/configuration tab.

Any suggestions from you guys and girls would be welcome because I seem to
have tried everything I

can find in knowledge base.

Thanks

Matt
Sandi - Microsoft MVP - 25 Feb 2005 13:06 GMT
For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:

http://inetexplorer.mvps.org/answers2.htm#secure_sites
http://inetexplorer.mvps.org/answers.htm#dns

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Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

> Hello again, I`m having some trouble with my old Windows 98 based laptop.
>
[quoted text clipped - 67 lines]
>
> Matt
Matt Buxton - 25 Feb 2005 20:51 GMT
Thanks for the tips Sandi I went through them all but nothing fixed the
problem. Guess its a reinstall windows job :(

> For advice specific to problems with secure sites, have a look at the
> first
[quoted text clipped - 74 lines]
>>
>> Matt
 
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