internet explorer crash

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

GeoffW - 21 Feb 2005 03:43 GMT

Following installing an SMC USB/ethernet adapter and the assocaited software,
every time I try and open explorer or outlook or outlook express (the latter
when already connected to the internet) I get a page fault in module
<unknown>. I have stopped trying to connect by broadband and have gone back
to dial up, as I could not connect due to the above problems. I still get the
above problems when connected. I have run virus scans (Norton antivirus) and
malware software - all to no avail. SMC suggest installing the OS agian! -
it's Windows 98 SE.

Any suggestions?

It also crashes one of the Norton programs on every boot ?Cpapp.exe.

Reply to this Message

Sandi - Microsoft MVP - 25 Feb 2005 13:06 GMT

Have you tried reinstalling Windows? That is often a quick and dirty fix
that works. Also, have you tried uninstalling the problem software? Or
checking for updates for same on the SMC web site?

Signature

_______________________________________
Hyperlinks used to ensure advice is current
Visit the IE Community
http://www.microsoft.com/windows/ie/community/default.mspx
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

> Following installing an SMC USB/ethernet adapter and the assocaited
> software,
[quoted text clipped - 13 lines]
>
> It also crashes one of the Norton programs on every boot ?Cpapp.exe.

Reply to this Message