Mail-XP-dll

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L - 02 Jan 2007 21:19 GMT

Not really sure were to address this to but the problem is OS is XP and
the computer has two different mail application programs Eudor and
Outlook. They have worked in the past but recently both programs can
access mail server and get number of message to download but can not
download the messages. ISP say everything seems correct which leads me
to is this a OS/mail interface problem and if so what to do. I am not
the owner of the machine just trying to help. Thanks in advance . Is
this a specific dll problem. ?

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Gary S. Terhune - 02 Jan 2007 22:57 GMT

Since you say that both programs have the same problem, the ISP is probably
wrong. It's almost certainly on the server, not local. (Only other
possibility is that there is a firewall issue, perhaps.)

Can the user get to the email online using a brower? If so, tell user to
create a new folder online and move everything from the Inbox to the new
folder. Then try some test messages.

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Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

> Not really sure were to address this to but the problem is OS is XP
> and the computer has two different mail application programs Eudor and
[quoted text clipped - 4 lines]
> am not the owner of the machine just trying to help. Thanks in
> advance . Is this a specific dll problem. ?

Reply to this Message