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Windows Forum / Windows 98 / Internet / March 2008Trouble with installing drivers for a modem
I got a Laptop from a source who knows less than I do about PCs. I have reinstalled windows 98SE and now need to find drivers for the last device inside the unit that needs them. How can I find out what make and model the modem is? I asked the manufacturer of the laptop and they gave two possible different companies and four drivers to try. None seem to work. In the BIOS setup all I have is COM 1 port and COM 3 port (IR). The modem when I install try the drivers always is at COMM 3 and the (IR) after it I have no idea what that means. Is the IR after it something to do with the infrared port on the computer? The read me that accompanies the drivers I tried mentions enabling the COM 2 port in bios setup. Should I not also have a COMM 2 port showing I the bios setup? Is there a way to force the modem to COM 2 port that does not show in peripheral setup? Everest Home Edition is no longer freely available, but here's an early version. http://grystmill.com/shared/everesthome220.exe Should tell you all about your modem.  SignatureGary S. Terhune MS-MVP Shell/User www.grystmill.com >I got a Laptop from a source who knows less than I do about PCs. I > have reinstalled windows 98SE and now need to find drivers for the [quoted text clipped - 12 lines] > there a way to force the modem to COM 2 port that does not show in > peripheral setup? > Everest Home Edition is no longer freely available, but here's an early > version.http://grystmill.com/shared/everesthome220.exe [quoted text clipped - 21 lines] > > there a way to force the modem to COM 2 port that does not show in > > peripheral setup? Well it did not show a modem. I have no modem or Com2 showing on this computer at present. I have read that the modems put in the winbook xl2 computers are set for Com 2 but in bios setup I only have COM 1 and 3 showing. So no modem drivers have I tried to install and the above program Everest thus has no modem showing in its results. I then went and installed a modem driver. I guessed at it from the three from winbook and it made the modem atomically go to Com3 but will not work. I did then get a report from Everest with a hardware ID UNIMODEM4B67D0C2 which I did a google search and before I even looked further kind of had the feeling it was a universal number ID. I found a bunch of modems in reference to the number. One of the two modem it may have in it winbook says it installed is either the LT WinModem or the ESS ES56CVH-PI. That ID in the google search shows some Lucent as one of the modem manufacturers. I am confused does Lucent make LT. Is LT a company or part of Lucent? THis should give you an answer. http://www.google.com/search?num=30&hl=en&newwindow=1&safe=off&q=lucent+LT+modem SignatureGary S. Terhune MS-MVP Shell/User www.grystmill.com >> Everest Home Edition is no longer freely available, but here's an early >> version.http://grystmill.com/shared/everesthome220.exe [quoted text clipped - 38 lines] > search shows some Lucent as one of the modem manufacturers. I am > confused does Lucent make LT. Is LT a company or part of Lucent? > THis should give you an answer.http://www.google.com/search?num=30&hl=en&newwindow=1&safe=off&q=luce... > [quoted text clipped - 48 lines] > > search shows some Lucent as one of the modem manufacturers. I am > > confused does Lucent make LT. Is LT a company or part of Lucent? What am I to find there a list of sites which one are you pointing to I can do a google search and have done one already! I thnk you for tring to help but has done no good! I simply posted a page that answered one of your questions and put you on the track for drivers. More, I can't do. You have to find drivers and test them, that simple. I'm sorry that Everest didn't help much. Sometimes it can't get to the hardware numbers. I find it VERY strange that one of the laptop's manufacturer's drivers don't work. I'd be playing more with those. I also suggest that a modem card, if you have the space, doesn't cost much. SignatureGary S. Terhune MS-MVP Shell/User www.grystmill.com >> THis should give you an >> answer.http://www.google.com/search?num=30&hl=en&newwindow=1&safe=off&q=luce... [quoted text clipped - 57 lines] > I can do a google search and have done one already! I thnk you for > tring to help but has done no good! > I simply posted a page that answered one of your questions and put you on > the track for drivers. More, I can't do. You have to find drivers and test [quoted text clipped - 74 lines] > > I can do a google search and have done one already! I thnk you for > > tring to help but has done no good! I think the problem is that no com 2 port shows in bios and the documentation in the read me that is with the modem drivers from the winbook people said the modem is setup for COM 2. What are the COM ports and how are they even on the computer? Are they installed at the time of windows installation or are they hardware in the computer or are they ROM in the computer? I got the modem to show at Com 3 (IR and COM 1 but when I ran the diagnostic under the modem control panel it said that it could find no modem to test in so many words. COM port is just what it sounds like. There are "real" hardware COM ports (places to plug in external communications jacks), and lots of virtual COM ports that are created by Windows, for "software" modems, for instance. Just because COM2 doesn't show in BIOS doesn't mean it doesn't exist. All you know is that someone on the team decided there was a some good reason for switching COM1. Who knows what they thought of COM2. Anyway, it's typical to see a modem, particularly onboard modem (first in line), connected to virtual COM3. Anyway, when loading modems, until the right driver is found, I find it useful to wipe all COM ports, the modem and anything obviously related to those devices from Device Manager (preferably in Safe Mode), just wipe them out. Then restart and reinstall the devices. I do this *every* time I try a new set of drivers. SignatureGary S. Terhune MS-MVP Shell/User www.grystmill.com >> I simply posted a page that answered one of your questions and put you on >> the track for drivers. More, I can't do. You have to find drivers and [quoted text clipped - 97 lines] > COM 1 but when I ran the diagnostic under the modem control panel it > said that it could find no modem to test in so many words. >I got a Laptop from a source who knows less than I do about PCs. I >have reinstalled windows 98SE and now need to find drivers for the [quoted text clipped - 12 lines] >there a way to force the modem to COM 2 port that does not show in >peripheral setup? It would help if you gave us a little more information, eg make and model of your laptop. From your other posts I'm assuming you have a Winbook laptop, in which case the support URL appears to be this one: http://www.winbookcorp.com/ Most motherboards have a multi-IO chip which incorporates two serial ports. These can be configured as COM1, 2, 3, or 4. One or more of these can be set up as an IR port. Your laptop may have a "soft" or controllerless modem, in which case its COM port is a "virtual" one, not a real RS232 port. That is, the virtual COM port is emulated by the modem driver - it is not present in the hardware. If you remove all modem devices from Device Manager and then reboot, is a new device detected? If you abort the installation of drivers for this new device, what shows up in Other Devices in DM? What do you see when you follow the procedure described here: How to use Registry Editor to identify an unknown PCI device http://support.microsoft.com/kb/298837/en-us Here are some modem resources that may be useful to you. Information about PCI modems can be obtained with this tool: http://www.modemsite.com/56k/pcitree.asp Who Manufactured My Modem? http://www.modemsite.com/56k/whomadeit.asp Identifying Your Chipset: http://www.modemsite.com/56k/chipset.asp Modem Drivers: http://www.modemsite.com/56k/drivers.asp - Franc Zabkar SignaturePlease remove one 'i' from my address when replying by email. |
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