Lose modem settings when I shut down WIN98

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neezo - 23 Aug 2003 19:35 GMT

I installed an Agere 56k modem on a WIN98 machine. The
modem installed correctly but upon re-booting had to be
reinstalled. It seems as though the settings are not
being saved upon power down. Any thoughts?

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Richard G. Harper [MVP Win9x] - 23 Aug 2003 22:29 GMT

Boot into Safe Mode by waiting until the memory and drive checks when the
system starts are done then either hold down the Ctrl key or tap the F8 key
several times before Windows starts. Go into the Device Manager by
right-clicking My Computer, selecting Properties, then the Device Manager
tab; and remove all modems, all unknown or problem devices. When you
restart the devices will be gone from Device Manager ... but the drivers
will still be there, Windows should then be able to sort the whole mess out,
usually without having to reinstall the drivers.

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> I installed an Agere 56k modem on a WIN98 machine. The
> modem installed correctly but upon re-booting had to be
> reinstalled. It seems as though the settings are not
> being saved upon power down. Any thoughts?

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RobeFortu1 - 24 Aug 2003 01:09 GMT

>I installed an Agere 56k modem on a WIN98 machine. The
>modem installed correctly but upon re-booting had to be
>reinstalled. It seems as though the settings are not
>being saved upon power down. Any thoughts?

Did you install the correct driver for the
modem? Check out modemsite.com
as there is some good info on modems there and the op is modem knowledgeable.
good luck. hth

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