No COM port for internal modem

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Steve - 14 Sep 2003 21:55 GMT

Hello
My old, borrowed, Win98SE PC will not accept an internal
modem. It runs an external one OK on COM2 but when trying
to install an internal, Windows does not find or 'see' a
COM3.
Control Panel System claims that all PCI/ISA bridges,
buses etc are working normally.
BIOS defaults are set.
Titanium IB+ v1.5SL
Award Modular BIOS v4.51PG v1.0
Any ideas please?
Regards
Steve

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Richard G. Harper [MVP Win9x] - 15 Sep 2003 00:27 GMT

Today's internal modems do not use a physical COM port as external modems
do. Instead they create a virtual COM port for themselves that does not
appear in the hardware listing. The only proper way to install one is by
using the installer package the modem manufacturer provided and following
their instructions exactly.

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> Hello
> My old, borrowed, Win98SE PC will not accept an internal
[quoted text clipped - 9 lines]
> Regards
> Steve

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Steve - 15 Sep 2003 09:45 GMT

Thanks Richard
Virtual COM understood.
The modem is a US Robotics Winmodem model #5683 which I
have used before in older PCs of similar capabilities: I
am used to installing it into an ISA slot and installing
from the manufacturer's floppy. Never any problem before.
With this PC the Windows install procedure never shows a
COM3. That's my puzzle.
If, for experimental purposes, I select COM2 and install,
the install software goes through the process as if a COM3
exists, but it doesn't work as there is no COM3 to talk to.
Looking forward....& tnx
Steve

>-----Original Message-----
>Today's internal modems do not use a physical COM port as external modems
[quoted text clipped - 18 lines]
>
>.

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Richard G. Harper [MVP Win9x] - 16 Sep 2003 00:26 GMT

At this point I'm not sure what else to suggest. If you're sure you are
doing it exactly as you did it before ... ???

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> Thanks Richard
> Virtual COM understood.
[quoted text clipped - 43 lines]
> >
> >.

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