Device Installer Error

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Kylie - 03 Nov 2003 04:39 GMT

Hi can anyone shed light on this one:
"Setup can not load the installer (modem.cpl)for the modem
hardware being installed.

Reply to this Message

Norman Lackey - 03 Nov 2003 23:02 GMT

> Hi can anyone shed light on this one:
> "Setup can not load the installer (modem.cpl)for the modem
> hardware being installed.

Try this:

Remove all the modems.
Go into the control panel add/remove hardware and delete all the modems.
Reboot Windows 98 with no modems installed.
Shut down the computer.
Reinstall the modem and Reboot.
Windows should detect and install the modem correctly.

Reply to this Message

Kylie - 03 Nov 2003 23:21 GMT

Thanks Norman I will give it a go, fingers crossed.

>-----Original Message-----
>
[quoted text clipped - 12 lines]
>
>.

Reply to this Message

George Logue - 31 Dec 2003 21:24 GMT

>-----Original Message-----
>
[quoted text clipped - 12 lines]
>
>.

I'm getting the same error trying to install a new USR56k
PCI Faxmodem. I deleted all modems, (even went into BIOS
to disable the onboard modem), but I still get this
message during the installation process.

Reply to this Message