Cannot connect to cable modem with Widows 98.

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Mike Logan - 27 Dec 2004 17:53 GMT

I have a laptop running windows 98 that will not connect to the cable modem.
When I use my other laptop running XP it works just fine but not with the
laptop using 98. Anyone have any ideas??? Thanks.

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Steve Winograd [MVP] - 28 Dec 2004 03:23 GMT

>I have a laptop running windows 98 that will not connect to the cable modem.
>When I use my other laptop running XP it works just fine but not with the
>laptop using 98. Anyone have any ideas??? Thanks.

After switching the cable modem from one computer to the other, reset
the cable modem by turning it off, waiting a few seconds, and turning
it back on.

Some cable modem ISPs require you to contact the ISP and register the
MAC address of a computer's network card.

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Steve Winograd, MS-MVP (Windows Networking)

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Tony - 29 Dec 2004 01:18 GMT

>I have a laptop running windows 98 that will not connect to the cable
>modem.
> When I use my other laptop running XP it works just fine but not with the
> laptop using 98. Anyone have any ideas??? Thanks.

Is it a USB modem? Have you installed USB drivers for W98?
http://members.driverguide.com/driver/detail.php?driverid=125528

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