Windows Forum / Windows 98 / Networking / September 2007
Can ping printers, but not new pc - help!
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spokes - 19 Sep 2007 10:43 GMT We've had a small LAN running for quite some time with no problems: two PCs (98SE + XP Pro), two printers, all connected to a Belkin wireless router . I recently replaced the XP PC, and now can't get the PCs to talk to each other. Either can ping the router (everything's RJ45 wired, in passing); either can ping both of the printers on the network; but neither can ping the other. If I remove the RJ45 plug from the new XP machine and plug it into the old XP machine, everything's fine, as before. But the moment I plug it into the new XP machine, it all goes pear-shaped, as described. As far as I can see, the settings on the new XP machione are identical to those on the old one - same workgroup name etc - but '100% data lost' every time.
I should just say I'm far from adept at this kind of thing...I stumble around and do my best and I've picked up bits & bobs (like how to ping), but techy stuff goes over my head at a pretty basic level, so please bear that in mind. Many thanks in anticipation for any suggestions.
MEB - 19 Sep 2007 16:49 GMT | We've had a small LAN running for quite some time with no problems: two PCs | (98SE + XP Pro), two printers, all connected to a Belkin wireless router . I [quoted text clipped - 11 lines] | techy stuff goes over my head at a pretty basic level, so please bear that | in mind. Many thanks in anticipation for any suggestions. First check your firewall settings to make sure your local network [IP addresses AND *File and Printer Sharing* {simple network}] is ALLOWED. Make sure you check EVERY firewall. Make sure to check any that may be included within your AV program [such as worm protection pseudo-firewall/proxy - like Norton or McAfee]. Disabling your firewall may NOT work during testing/setup. Some firewalls don't actually remove themselves and continue to block access even when disabled. SO it is best to make sure the firewall is setup properly FIRST.
Next make absolutely sure the network IP addresses [IP and subnet] match exactly [example = 192.168.1.* and/or 192.168.0.* subnet 255.255.255.0 - respectively]. NOTE the third number set [the 0 or 1 octet] MUST be the same for the particular network being configured.
Make sure all computers are part of the same work group [MSHOME is default for XP].
Next, generally, it has been found easiest to create the same USER and password for network access on all computers. IF using differring names they MUST be allowed permission to the network and resources [in XP and VISTA] and the EVERYONE/GUEST account must be turned [check this] on in XP {simple file sharing}.
ALL of the above must be done as Administrator in XP; Win98 does not require administrator access to change these UNLESS policies have been applied, or basic network/security settings have been changed.
Here is a link to some basic info and links to other sources:
http://peoplescounsel.orgfree.com/ref/gen/security/NETWORKING.htm
Post back if successful, or if additional help is needed.
 Signature MEB http://peoplescounsel.orgfree.com ________
spokes - 20 Sep 2007 11:13 GMT Thanks very much MEB - much appreciated. By chance I'd found the link you provided - I suspect it was in one of your earlier messages, tho' I can't swear to it - from which I stumbled on a message that warned that even if you've turned your firewall off, it may not 'be off enough'. So taking me lead from that, I completely uninstalled ZoneAlarm and glory be, that seems to have sorted it.
Oddities remain. His PC can now see mine; mine still can't see his. But to all intents and purposes, that's all we need. We don't file share much; the main issue was printer sharing - and that now works fine.
So again, many thanks.
> | We've had a small LAN running for quite some time with no problems: two > PCs [quoted text clipped - 59 lines] > > Post back if successful, or if additional help is needed. MEB - 20 Sep 2007 16:20 GMT | Thanks very much MEB - much appreciated. By chance I'd found the link you | provided - I suspect it was in one of your earlier messages, tho' I can't [quoted text clipped - 8 lines] | | So again, many thanks. Thanks for posting back. Glad to hear that your print sharing is now working. I will caution though, that if either of you [any computer] contact the Internet, please make sure you re-install a firewall [which likely will now detect the network automatically]. I never suggest using Microsoft's [crippled in XP] firewall though. In ZoneAlarm, if it is blocking the local network in some form, go into the advanced settings and ADD your network addressing [generally by a range of addresses] if it does not automatically detect the settings. Also, in program/applications allowed, you (sometimes) MAY have to manually add the printer software into the allowed programs [and this JUST for local servers {the two check marks for such}]. It seems that sometimes ZA misses the local network and applications trying to establish connections, whereas, anything from or to the Internet seems to generally be caught..
As for file sharing: if it does sometime become of interest, run through those settings and configurations noted.
Good luck.
| > | We've had a small LAN running for quite some time with no problems: two | > PCs [quoted text clipped - 59 lines] | > | > Post back if successful, or if additional help is needed.
 Signature MEB http://peoplescounsel.orgfree.com ________
spokes - 24 Sep 2007 12:04 GMT Thanks again MEB. The Curse of The Windows Network has returned. I decided to leave it a day or three, relying just on the inbuilt XP firewall until I was sure everything had bedded in before attempting to reinstal ZoneAlarm, but even without ZA it's now gone pear-shaped again. This morning after turning everything on, neither my colleague nor I can print to the HP, and I can't even ping it now.
It's plugged in to the Belkin router; the light's on (on the router); it's online (prints configuration pages and the like no problem); but it cannot be pinged by either computer.
One thing I ought to mention: in the course of my efforts last week I discovered that my partner's PC had no firewall running. I told him and he re-enabled the McAfee Firewall on his pc. But this shouldn't affect my ability to ping the HP, should it?
Losing hair fast. Please help.
> | Thanks very much MEB - much appreciated. By chance I'd found the link > you [quoted text clipped - 129 lines] > | > > | > Post back if successful, or if additional help is needed. MEB - 25 Sep 2007 00:35 GMT | Thanks again MEB. The Curse of The Windows Network has returned. I decided | to leave it a day or three, relying just on the inbuilt XP firewall until I [quoted text clipped - 13 lines] | | Losing hair fast. Please help. I'll start with the last question first. If the XP has the software to configure your router or printer, (and running McAfee) then yes, McAfee's firewall [and likely which includes AV] could be affecting your network. McAfee and Norton [among others] have extra aspects, such as worm protection which MAY interfere with other connections and local settings [computer upon which they are installed and thereby their connectability in the network]. One must be diligent to set ALL the proper settings in those programs. Same holds true for the XP firewall. Any must be configured to properly pass the intended protocols and have the proper open ports (and application assignments if applicable).
Next, has the Belkin been flashed with the latest BIOS for the router? Though this is generally associated more with connections in VISTA inclusive networks, XP is also still receiving updates which may affect both XP [networking] and the local network [with 9X left waving in the breeze]. A caution: if a massive change is made to the Belkin BIOS it could potentially effect 9X's ability to function [small chance]. Also, flashing ANY device carries potential issues.
As you found the web page and I presume reviewed the material; which style of network did you choose:
1. Soft set [router assigned networking/IP, which actual means hardware set]? If router set, did you make sure all router settings were still properly set? Is there another router or network involved? If more than one router, are the extra set as switches rather than routers?
2. Hard set [manually assigned addressing for all devices and nodes]?
3. Simple networking [file and printer, guest accounts, etc.] or fine grained {increased security} [specifically assigned user access and passwords, special assigned networking folders, etc.]. Those types of global settings would affect all basic networking. Regardless of which, did you re-check all network settings, addressing, and assignments.
4. Did you check to ensure such factors as an expired IP "lease" is not interfering/breaking connections by using ipconfig [cmd ipconfig /all from the run/command box on XP] and winipcfg [from the run box clicking Details] on the 9X box, and that all network settings are still properly assigned?
5. It would be condusive to know which box and OS you are using and what firewall and AV, as well as your partner's configuration. Also which computer controls what.
6. You indicated the printer is connected directly to the router [network ready]: Which computer/node has the configuration software for the printer? Can this computer access the printer? Is the printer *always on* or is it intermittently shut down during non-use? You also stated there were two printers; does the other function properly?
7. Has this net had any changes made to it during the time period you indicated, and was the network reset during that time period [complete network reset] after those changes? {That includes any Microsoft updates}
8. You indicate, that the network HAS been shutdown and restarted [though not how extensively/completely]: IF using router soft set [router hardware TCP/IP addressing] did you follow the proper startup routine. Presuming this is just a simple single net: Modem then router > router controlling computer {computer with router interface installed} > printer controlling computer {which would be best as the router controller also [makes that the master computer (somewhat like a master server) far easier to maintain the network]} > other nodes.
9. Are you attempting to use VPN or remote desktop functions?
Supplying this basic information may allow the group to better handle and proceed through diagnosis of potential issues.
Also, if possible, try connecting the problem printer directly to the computer with the device configuration software, and check those settings. Dealing with two printers and several nodes, it would appear a hard set network would be more stable.
 Signature MEB http://peoplescounsel.orgfree.com ________
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