Are you referring to a password to open your OE Identity or to access you
email account? If the latter, is it a MSN Hotmail account? ...is it a
name@hotmail.com, name@msn.com, or name@email.msn.com account?
Post any error messages in their entirety.

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HTH...Please post back to this thread
~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
Protect Your PC
http://www.microsoft.com/security/protect/
> If anyone can help..I would certainly appreciate it...I'm
> having a small problem with my "Outlook Express," email.
[quoted text clipped - 13 lines]
> hesistant and call Microsoft and they told me not to do
> that because it was someone sending out a virus...