Problem Disconnecting

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Tom - 27 Dec 2004 19:43 GMT

I am having problems with my modem disconnecting every time I start Outlook
Express. It does not happen with other programs, such as IE or Messenger. I
do not get any error message or warning. I had a virus about a week ago, and
am wondering if that had something to do with it. Can anyone help me figure
out how to get OE back up and running? Thank you.

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Take Care
Tom

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mac - 27 Dec 2004 20:00 GMT

>I am having problems with my modem disconnecting every time I start Outlook
> Express. It does not happen with other programs, such as IE or Messenger.
[quoted text clipped - 4 lines]
> figure
> out how to get OE back up and running? Thank you.

OE>Tools>Options>connection tab.
Ensure hang up after send & receive is not selected?

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Regards Steve.
MS-MVP. IE/OE.

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Tom - 30 Dec 2004 04:01 GMT

Thank you, I will try this.

> >I am having problems with my modem disconnecting every time I start Outlook
> > Express. It does not happen with other programs, such as IE or Messenger.
[quoted text clipped - 7 lines]
> OE>Tools>Options>connection tab.
> Ensure hang up after send & receive is not selected?

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Frank Saunders, MS-MVP IE/OE - 27 Dec 2004 22:50 GMT

> I am having problems with my modem disconnecting every time I start
> Outlook Express. It does not happen with other programs, such as IE
> or Messenger. I do not get any error message or warning. I had a
> virus about a week ago, and am wondering if that had something to do
> with it. Can anyone help me figure out how to get OE back up and
> running? Thank you.

From: http://www.fjsmjs.com/OE/disconnect.htm

In OE go to Tools | Accounts and do the following for each mail and news
account:

Double click the account.
Go to the Connection tab.
Uncheck "Always connect to this account using:".

Apparently OE can't check to see what account you are connected through, so
it closes the connection and then reconnects the one you told it to use just
to be safe.

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Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

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Tom - 30 Dec 2004 04:01 GMT

It was not checked in either mail or news. Not a clue what is causing this.
It will disconnect before I can even get one or two messages into my inbox.
Shrugs.. Thank you for your assistance..

> > I am having problems with my modem disconnecting every time I start
> > Outlook Express. It does not happen with other programs, such as IE
[quoted text clipped - 15 lines]
> it closes the connection and then reconnects the one you told it to use just
> to be safe.

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