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Elizabeth - 28 Jun 2005 23:37 GMT

unable to print incoming email - Outlook Express Computer freezes and have
to shut it down

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PA Bear - 29 Jun 2005 01:23 GMT

Can you print other mail? Can you print an IE page?

1. (Re)Install 5.6 Scripting Engine
http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF
-FC6AF26DC390&displaylang=en

2. Start > Run > (type in) Regserv32 ole32.dll > OK

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~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

> unable to print incoming email - Outlook Express Computer freezes and
> have to shut it down

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PA Bear - 29 Jun 2005 01:23 GMT

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

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~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

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