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Windows Forum / Windows 98 / Internet / May 2006Outlook Express 5.0 to 6.0 (can you believe this)
I accidently have removed OE 6.0 from my machine and replaced it with 5.0 Now everything is screwed up. Can anybody...ANYBODY...tell me the KB or file number(s) at Microsoft.com to download in order to get back to OE 6.0. Thanks,  SignatureHB Try the procedure outlined in this KB article, although written for XP, it will work for all operating systems except Windows 95: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378 SignatureJim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. >I accidently have removed OE 6.0 from my machine and replaced it with 5.0 > Now everything is screwed up. Can anybody...ANYBODY...tell me the KB or > file > number(s) at Microsoft.com to download in order to get back to OE 6.0. > > Thanks, This didn't work. When I'd go to the update site it told me I had too much security set up. Thanks for the input. SignatureHB > Try the procedure outlined in this KB article, although written for XP, it > will work for all operating systems except Windows 95: [quoted text clipped - 7 lines] > > > > Thanks, Assuming Win98, you can simply overinstall IE6 SP1. First, close *everything* via CTRL+ALT+DEL except Windows Explorer (includes your AV program, Scheduled Tasks, Screensaver, and going offline). Start>Run>IE6Setup.exe. Select Minimal - Custom; Select all the parts you use, including OE (but none you didn't originally download) and overinstall. Should take about 2 minutes. Reboot the computer. Now, with AV and all other running processes still closed, check in at Windows Update for additional updates and patches you may need. Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP > I accidently have removed OE 6.0 from my machine and replaced it with 5.0 > Now everything is screwed up. Can anybody...ANYBODY...tell me the KB or > file number(s) at Microsoft.com to download in order to get back to OE > 6.0. > > Thanks, Worked SignatureHB > Assuming Win98, you can simply overinstall IE6 SP1. > [quoted text clipped - 12 lines] > > > > Thanks, Remember Windows Update! Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP > Worked > [quoted text clipped - 14 lines] > > > the KB or file number(s) at Microsoft.com to download in order to get > > > back to OE 6.0. I need a copy of OE 5.0. Do you know where I can get one or can I purchase one from you? my email is twanonrevs@yahoo.com. > I accidently have removed OE 6.0 from my machine and replaced it with 5.0 > Now everything is screwed up. Can anybody...ANYBODY...tell me the KB or file > number(s) at Microsoft.com to download in order to get back to OE 6.0. > > Thanks, If you upgraded from IE5/OE5 to IE6/OE6, uninstalling IE6/OE6 will get you back to version 5. Otherwise you'd have to install IE5 which includes OE5. And that's going to be a mess. It's not even an option for newer versions of Windows which came with IE6. Why do you need OE 5? If you have some data files from OE5, OE6 can read them SignatureMike - http://pages.prodigy.net/michael_santovec/techhelp.htm >I need a copy of OE 5.0. Do you know where I can get one or can I >purchase [quoted text clipped - 8 lines] >> >> Thanks, I'm running Windows ME and Outlook 2000. Suddenly I can no longer access my address book in Outlook. I get a missing wab dll message which is really a missing wab32.dll. I now understand that Outlook 2000 requires OE to run. I have never used OE, it is on my computer but it won't launch. It must be corrupt. I'm trying to reinstall OE (I'm guessing 5) so my Outlook 2000 will function again. I'm assuming my system came with IE5/OE5 but I'm not certain. > If you upgraded from IE5/OE5 to IE6/OE6, uninstalling IE6/OE6 will get > you back to version 5. [quoted text clipped - 18 lines] > >> > >> Thanks, It sounds more as though you reinstalled Windows Me over itself, which is an invitation to disaster, if you've ever done any upgrades. If that's your situation, I'd suggest you review the info at this link: http://www.crashfixpc.com/reinME.htm SignatureJim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates > I'm running Windows ME and Outlook 2000. Suddenly I can no longer access > my [quoted text clipped - 29 lines] >> >> >> >> Thanks, I have never re-installed ME. It sounds like I need to run my recovery CD's inorder to reinstall IE and OE...if it's possible to install JUST them off the recovery CD's. I don't know. I don't want to go through that for a 5 1/2 year old system and am considering buying a new system. We need one anyway. > It sounds more as though you reinstalled Windows Me over itself, which is an > invitation to disaster, if you've ever done any upgrades. If that's your [quoted text clipped - 33 lines] > >> >> > >> >> Thanks, There are older versions available for download from one of these sites (although a newer system is not a bad idea): IE Download (all versions): http://browsers.evolt.org/?ie/32bit http://public.planetmirror.com/pub/microsoft/ie/ http://www.greenapple.com/access/software/custom-browsers/ http://www.systems.wsu.edu/systems/download/iexplore.htm IE 5.5 SP2 on CD for $2.99 http://www.on-disk.com/ie55sp2.html SignatureJim Pickering, MVP, Outlook Express >I have never re-installed ME. It sounds like I need to run my recovery CD's > inorder to reinstall IE and OE...if it's possible to install JUST them off [quoted text clipped - 47 lines] >> >> >> >> >> >> Thanks, Thanks for your help. I have IE 6 now but my version of OE is corrupt. I can't tell what version it is because it will not launch. Is OE still included in IE downloads? If I download IE 6 will it include OE 6 and install at the same time? If I download IE 5 or 5.5 will it include OE 5 or 5.5? I asume 6 and 6 would be preferable. > There are older versions available for download from one of these sites > (although a newer system is not a bad idea): [quoted text clipped - 57 lines] > >> >> >> > >> >> >> Thanks, Do a file search for "msoe.dll" and right click on it, selecting Properties and check the Version tab. That should tell you the version number you were running. Post back here if you have a problem with that. You can also try using Control Panel, Add/Remove Programs/Setup Windows Components and remove it, then reinstall using the KB article Mike Santovec provided for added reference and help. OLEXP: How to Manually Uninstall and Reinstall OLEXP on Win Me http://support.microsoft.com/?kbid=278909 SignatureJim Pickering, MVP, Outlook Express > Thanks for your help. I have IE 6 now but my version of OE is corrupt. I > can't tell what version it is because it will not launch. Is OE still > included in IE downloads? If I download IE 6 will it include OE 6 and > install > at the same time? If I download IE 5 or 5.5 will it include OE 5 or 5.5? I > asume 6 and 6 would be preferable. Thanks for your reply. Unfortunately most of the links you provided are no longer good. I think I have located a site where I can download IE6 (and OE). It is http://www.windowsdownloads.com/?gclid=CMfpz-PN-IQCFTztJAodfHkOBA. Once I've donloaded it do I install it over my current IE 6 and OE 6 or do I uninstall both IE and OE first? > There are older versions available for download from one of these sites > (although a newer system is not a bad idea): [quoted text clipped - 57 lines] > >> >> >> > >> >> >> Thanks, I'd try using the following guide, which although written for Windows XP, will work for other versions with the exception of Windows 95: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378 SignatureJim Pickering, MVP, Outlook Express > Thanks for your reply. Unfortunately most of the links you provided are no > longer good. I think I have located a site where I can download IE6 (and [quoted text clipped - 3 lines] > I've donloaded it do I install it over my current IE 6 and OE 6 or do I > uninstall both IE and OE first? Do NOT run the recovery CD without first uninstalling IE6 SP1! Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > I have never re-installed ME. It sounds like I need to run my recovery > CD's inorder to reinstall IE and OE...if it's possible to install JUST > them off the recovery CD's. I don't know. I don't want to go through that > for a 5 1/2 year old system and am considering buying a new system. We > need one anyway. <snip> OLEXP: How to Manually Uninstall and Reinstall OLEXP on Win Me http://support.microsoft.com/?kbid=278909 SignatureMike - http://pages.prodigy.net/michael_santovec/techhelp.htm > I'm running Windows ME and Outlook 2000. Suddenly I can no longer > access my [quoted text clipped - 34 lines] >> >> >> >> Thanks, Thanks for the info. The only problem is that in Step 3 it says: Part 3: Uninstall Outlook Express from Windows Me 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs, and then click the Windows Setup tab. 3. Under Components, scroll down until you see Outlook Express listed. Click to clear the Outlook Express check box. 4. Click Apply, and then click OK. Outlook Express is not listed in my Windows Setup Tab window. I cannot unclick the box to uninstall it because it is not listed. Now what? I have learned that the OE version I have (that is corrupt) is OE 6. I also have IE 6. Perhaps I'll try to download IE 6 and OE 6. > OLEXP: How to Manually Uninstall and Reinstall OLEXP on Win Me > http://support.microsoft.com/?kbid=278909 [quoted text clipped - 37 lines] > >> >> > >> >> Thanks, Fixed Missing WAB DLL !!! Our system: Windows ME, Outlook 2000, Internet Explorer 6 and Outlook Express 6. (IE 5.5 and OE 5.5 were on our system when we bought it and we upgraded to IE 6 and OE 6.) After using Outlook 2000 for more than five years, a few days ago we received an error message that our Windows Address Book could not be accessed and that the WAB DLL file was missing. We were no longer able to send emails. With the much-appreciated help of Microsoft Discussion Groups participants Jim Pickering, PA Bear, Michael Santovec, Russ Valentine, Hal Hostetler, Milly Staples and JoAnne Paules and after 3 ½ days of my own research and work, the problem has been resolved. Below is the final process I used. I hope it will help someone else. 1. Research revealed that Outlook 2000 requires Outlook Express to run. Our Outlook Express 6 was (at that point) corrupt and would not launch. That appeared to be our problem. IE 6 and OE 6 are, however, no longer available on the MS website and cannot be purchased. 2. I used Control Panel, Add/Remove Programs and first uninstalled OE 6. I then uninstalled IE 6 the same way. A window appeared saying that the original IE 5.5 version would be reloaded. It was. 3. See http://support.microsoft.com/?kbid=278909 OLEXP: How to Manually Uninstall and Reinstall Outlook Express on Windows Millennium. This article states that a number of steps must be followed to completely remove OE before the original version (5.5) is reloaded. Once I had carefully completed all the removal steps it told me to go to Control Panel, Add/Remove Programs, Windows Setup tab, to check the box next to Outlook Express and then click Apply. This reinstalled OE 5.5. 4. With IE 6 and OE 6 removed and IE 5.5 and OE 5.5 reinstalled, I could again use my Outlook 2000 to send mail. 5. After learning that IE 6 is more secure than IE 5.5, and after much searching, I located a free downloadable copy of IE 6 and OE at http://www.windowsdownloads.com/. I downloaded a setup.exe file that, when executed downloaded and installed IE 6 and OE 5.5. I was concerned that there might be a conflict since the versions of IE 6 and OE 5.5 did not match. So far, I have not had a problem and my Outlook 2000 runs fine. (This download also downloaded and installed [no choice] “Advanced Searchbar” that then appeared at the top of my IE window. I scanned the downloaded setup.exe using Norton Antivirus with no hits. I also scanned my computer after the IE 6 download and it came up clean. After the install, I located and removed the Advanced Searchbar using Add/Remove Programs.) 6. I then downloaded all available updates for IE 6 and OE 5.5. > Thanks for the info. The only problem is that in Step 3 it says: > [quoted text clipped - 52 lines] > > >> >> > > >> >> Thanks, Forwarded via crosspost to WinME General and OE6 newsgroups for various reasons. <eg> > 5. After learning that IE 6 is more secure than IE 5.5, and after much > searching, I located a free downloadable copy of IE 6 and OE at > http://www.windowsdownloads.com/. I downloaded a setup.exe file that, when > executed downloaded and installed IE 6 and OE 5.5. Oh, my! IE6 (SP1) comes with OE6 (SP1), not OE5.5. Why didn't you just download it all from http://www.microsoft.com/windows/ie/ie6/worldwide/ie6sp1downloads.mspx or via Windows Update? OE Help > About: What version is displayed here (e.g., 5.50.1234.5678)? OE Help > About > Files: What versions of MSOE.DLL and INETCOMM.DLL are displayed here? > (This download also downloaded and installed [no choice] Advanced > Searchbar that then appeared at the top of my IE window. I scanned the > downloaded setup.exe using Norton Antivirus with no hits. I also scanned > my computer after the IE 6 download and it came up clean. After the > install, I located and removed the Advanced Searchbar using Add/Remove > Programs.) You might have gotten much more than you bargained for, especially after seeing this page: http://www.siteadvisor.com/sites/windowsdownloads.com?aff_id=0 !! Chances are that other hijackware/spyware persists on the machine. Understand that Home/Small Office editions of Norton AntiVirus (NAV) do not detect such things. Your original problem was most likely caused by the install of KB911567. Uninstalling it probably would've fixed it, or see http://support.microsoft.com/kb/917288/ (ignore the title). Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > Fixed Missing WAB DLL !!! > [quoted text clipped - 85 lines] > > > > > > I purchase > > > > > > one from you? my email is twanonrevs@yahoo.com. Thanks for your reply. I believe I may have seen the MS IE6 download page you referenced but I thought it was an upate for IE6 to get SP1 not IE6 including SP1. I'm not a full-time computer guy and was doing the best I knew how. Thanks for the info on the siteadvisor website. I'm not familiar with the site and therefore did not check it. You are probably correct in that I have downloaded more than I wanted. I have just dumped all my Temporary Internet Files and Cookies and I ran Ad-Ware to find the spyware, etc. Will Ad-Ware find it all? It found, and I deleted, 1 RegKey and 7 RegValue "Critical Objects." They were Alexa data miners with a TAC of 5. Do you recommend that I uninstall the garbage I downloaded (even though everything appears to be working) and reinstall from the MS IE6 site you referenced? If I went back to my original 5.5 versions of both would Windows Update upgrade both to 6? > Forwarded via crosspost to WinME General and OE6 newsgroups for various > reasons. <eg> [quoted text clipped - 120 lines] > > > > > > > I purchase > > > > > > > one from you? my email is twanonrevs@yahoo.com. Kent, I don't know where to start to unravel all of this, short of backing up your personal data, /formatting/ and reinstalling WinME. I think it'd be best to leave you in the hands of the experts in WinME General newsgroup as you'll get the best help there. I see that you've managed to continue the crossposting to the other newsgroups. Good! Should the WinME guys choose to eliminate the crossposting to Win98.Internet.OE and OE6 newsgroups, we certainly wouldn't mind. If you lose your way to WinME general, you can bookmark and use the following link to get there: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft. public.windowsme.general [This thread in Google Groups archive: http://tinyurl.com/r29wx] Best of luck! Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org > Thanks for your reply. I believe I may have seen the MS IE6 download page > you referenced but I thought it was an upate for IE6 to get SP1 not IE6 [quoted text clipped - 137 lines] > > > > > > > > can I purchase > > > > > > > > one from you? my email is twanonrevs@yahoo.com. <snip> > Forwarded via crosspost to WinME General and OE6 newsgroups for various > reasons. <eg> [quoted text clipped - 126 lines] >> > > > > > I purchase >> > > > > > one from you? my email is twanonrevs@yahoo.com. |
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