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Joe Kay - 22 Oct 2005 21:56 GMT

My Outlook Express mail is cutting out after a short time. I will start to
receive mail then I get the error message noted above. I've shut down my
firewall, Norton Anti-virus (Works 2003), checked by settings, and contatcted
my ISP. All without success. Next suggestion is to uninstall then reinstall
Outlook Express. Anyone have success in solving this problem?

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Jim Pickering - 22 Oct 2005 22:42 GMT

Before you waste all that time uninstalling and reinstalling IE and OE, I'd
suggest you completely remove Norton from the equation by uninstalling it.
Then see if the problem magically goes away. Uninstalling Norton can be a
real PITA if you don't know the name of the "secret" uninstallers:

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal
utility when Add/Remove programs fails:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

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Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.

> My Outlook Express mail is cutting out after a short time. I will start to
> receive mail then I get the error message noted above. I've shut down my
[quoted text clipped - 3 lines]
> reinstall
> Outlook Express. Anyone have success in solving this problem?

Reply to this Message