deleted items folder

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Peter - 30 Mar 2006 00:32 GMT

I would like to help a neighbour who is having a problem with OS.
Her problem is simple, how should she delete E-mail messages so that
they are stored in the deleted Items folder?

I installed OS on my PC to see if I could find a configuration
menus for this without success. Sending myself an E-mail I deleted
it and it went into the deleted items folder. Doing the same on the
neighbours PC leaves the deleted items filder empty.

Thank you,

Peter

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Gary S. Terhune - 30 Mar 2006 00:42 GMT

Assuming you're talking about OE6. If not, directions differ. In
Tools>Options>Maintenance tab, uncheck everything. OK your way out then
close OE. Use Find>Files & Folders to locate DELETED.DBX and delete all
instances found.

Hope that works for you.

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Gary S. Terhune
MS MVP Shell/User

> I would like to help a neighbour who is having a problem with OS.
> Her problem is simple, how should she delete E-mail messages so that
[quoted text clipped - 8 lines]
>
> Peter

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Steve Cochran - 30 Mar 2006 02:29 GMT

As Gary indicated, you probably need to delete her Deleted Items.dbx file,
as its probably corrupt.

If that doesn't fix it she may need to set up a new Identity via File |
Identities.

Make sure she also does points 2 and 3 here (www.oehelp.com/OETips.aspx) and
backs up frequently.

steve

>I would like to help a neighbour who is having a problem with OS.
> Her problem is simple, how should she delete E-mail messages so that
[quoted text clipped - 8 lines]
>
> Peter

Reply to this Message