Unistalling OE5

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Peter Brittain - 21 Feb 2007 17:40 GMT

I have OE5 and when I click on New Mail I get the error message "There was an
error opening this message. An error has occurred. ( very helpful!)

If I click on Addresses I get the message "Unable to open Address Book. The
Address Book may not be installed properly."

I have tried uninstalling OE and reininstalling it again having restarted my
computer in between and I continur to get the same errors.

Can anyone suggest what I might do to be able to use OE again?

Thanks

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Gary S. Terhune - 21 Feb 2007 17:49 GMT

Force reinstall by running IE5SETUP.EXE, choosing "Minimal or Custom,,,"
option, then put check marks in every BOLDED item that will let you, and
others if you wish. Proceed.

Note, you MUST have the full set of installation files on hand. Only version
of IE/OE available from MS is 6.1. You might consider upgrading.

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Gary S. Terhune
MS-MVP Shell/User

>I have OE5 and when I click on New Mail I get the error message "There was
>an
[quoted text clipped - 11 lines]
>
> Thanks

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Peter Brittain - 22 Feb 2007 16:53 GMT

I found IE5SETUP.EXE and tried to "force install" but get error message that
I have a newer vession of IE already installed on system and setup cannot
continue.

Will OE6 run in Windows 98 and if so where can I down load it?

Thanks

> Force reinstall by running IE5SETUP.EXE, choosing "Minimal or Custom,,,"
> option, then put check marks in every BOLDED item that will let you, and
[quoted text clipped - 18 lines]
> >
> > Thanks

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Michael Santovec - 23 Feb 2007 01:13 GMT

OE6 will run on Win98. You download it as part if IE6.

But see my other reply to your problem.

One possibly cause of your error is a corrupted WAB file. A reinstall
won't fix that.

Also see:
The Windows Address Book (WAB)
http://www.insideoe.com/files/wab.htm

If you also have Outlook98/2000+ installed, then also see:
To share Contacts between Outlook and Outlook Express
http://www.slipstick.com/contacts/oeshare.htm
If Outlook Express is set to share the Outlook contacts, that could be
where the problem lies.

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Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

>I found IE5SETUP.EXE and tried to "force install" but get error message
>that
[quoted text clipped - 34 lines]
>> >
>> > Thanks

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Michael Santovec - 21 Feb 2007 18:33 GMT

Err Msg: The Message Could Not Be Sent. Some recipients not valid
(Outlook Express: There was an error opening this message)
(The Address Book failed to load. OE is incorrectly configured)
(Corrupted or mismatched WAB32.DLL file)
http://support.microsoft.com/?kbid=239135
OLEXP: Error Message: Address Book Failed to Load
(There was an error opening this message)
http://support.microsoft.com/?kbid=269777
http://support.microsoft.com/?kbid=310873
OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll
http://support.microsoft.com/?kbid=247706
Err Msg: Address Book Failed To Load, Outlook Express Is...
http://support.microsoft.com/?kbid=191946
Err Msg: Unable to Open Address Book, a Component Is Missing
http://support.microsoft.com/?kbid=192321

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Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

>I have OE5 and when I click on New Mail I get the error message "There
>was an
[quoted text clipped - 11 lines]
>
> Thanks

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