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Windows Forum / Windows 98 / Internet / December 2007

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Can't Receive Email

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Claude Balls - 22 Dec 2007 08:33 GMT
I can send but not receive email, and I swear I didn't touch anything!
:O)

I'm getting this error....

"The server responded with an error. Account: 'CB', Server:
'incoming.verizon.net', Protocol: POP3, Server Response: '-ERR AVG POP3
Proxy Server: Cannot connect to the mail server!', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90"

I do know that my website host is screwing up my settings.   Is it
possible to keep the website at that host but have email sent directly
to my ISP account (that is, bypassing the web host)?

Thanks guys!

Claude
Don Phillipson - 22 Dec 2007 14:01 GMT
> I can send but not receive email, and I swear I didn't touch anything!
> :O)
[quoted text clipped - 5 lines]
> Proxy Server: Cannot connect to the mail server!', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90"

Default ports misfit some broadband servers.  You can
Google to see what other ports are available, e.g. try port 587.

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Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

N. Miller - 22 Dec 2007 19:38 GMT
>> I can send but not receive email, and I swear I didn't touch anything!
>> :O)
[quoted text clipped - 5 lines]
>> Proxy Server: Cannot connect to the mail server!', Port: 110,
>> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90"

> Default ports misfit some broadband servers.  You can
> Google to see what other ports are available, e.g. try port 587.

The OP's problem is with POP3. Port 587 is an SMTP port. In any case,
Verizon does not use ports other than the default, port 25 for SMTP and port
110 for POP3.

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Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

Bruce Hagen - 22 Dec 2007 15:37 GMT
Tools | Accounts | Mail | Properties | Servers. Make sure the server
settings for POP and SMTP are correct. Then uninstall and reinstall AVG and
choose Custom Mode. Uncheck E-mail Scanning when you see that option. For
some reason, just unchecking it in the security center causes a conflict
with the Windows Security Center.
Signature

         Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

>I can send but not receive email, and I swear I didn't touch anything!
> :O)
[quoted text clipped - 13 lines]
>
> Claude
Frank Saunders MS-MVP IE,OE/WM - 23 Dec 2007 01:56 GMT
>I can send but not receive email, and I swear I didn't touch anything!
> :O)
[quoted text clipped - 9 lines]
> possible to keep the website at that host but have email sent directly
> to my ISP account (that is, bypassing the web host)?

Uninstall AVG and then do a custom install and don't install the email
scanning.  Email scanning does not provide any extra protection over the
normal resident protection; it just screws up email.

Signature

Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Black Beard - 23 Dec 2007 16:06 GMT
Do you have AVG antivirus set to scan outgoing mail? It looks like a problem
with AVG's proxy setup.

Black Beard

>I can send but not receive email, and I swear I didn't touch anything!
> :O)
[quoted text clipped - 13 lines]
>
> Claude
Claude Balls - 24 Dec 2007 08:33 GMT
Yep, that's exactly it, BB.  Thanks.  I took the scanning off and works
like normal again.

> Do you have AVG antivirus set to scan outgoing mail? It looks like a problem
> with AVG's proxy setup.
[quoted text clipped - 18 lines]
> >
> > Claude
Bruce Hagen - 24 Dec 2007 15:40 GMT
I guess you never read my first post.
Signature

         Bruce Hagen
MS-MVP Outlook Express
     Imperial Beach, CA

> Yep, that's exactly it, BB.  Thanks.  I took the scanning off and works
> like normal again.
[quoted text clipped - 25 lines]
>> >
>> > Claude
settimio gigante - 23 Dec 2007 18:51 GMT
>I can send but not receive email, and I swear I didn't touch anything!
> :O)
[quoted text clipped - 13 lines]
>
> Claude
 
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