Can't Get Past Log On Screen

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Kim - 28 Jun 2004 19:52 GMT

I can't get past the log on screen before the pc freezes
up. Nothing works to unfreeze. I have to reboot then I am
stuck in safe mode. How do I get out of safe mode?

thanks in advance

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Ron Badour - 28 Jun 2004 20:40 GMT

If it boots in safe mode but not normal mode, something loading in normal
mode must be the culprit. Use the technique described here to see if you
can pinpoint what it is:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

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Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> I can't get past the log on screen before the pc freezes
> up. Nothing works to unfreeze. I have to reboot then I am
> stuck in safe mode. How do I get out of safe mode?
>
> thanks in advance

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