win98se does not shut down

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Ewa Wdzieczak-Smering - 30 Nov 2004 16:38 GMT

I have a win98SE workstation that is unable to shut down - it reboots
itself instead of properly displaying the "it is now safe to turn off
your computer" message. Wjhen I go to start>shut down it emits a few
beeps, the display goes dim... then the reboot occurs. ANy ideas why?

Thanks!

E

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Bert Kinney - 30 Nov 2004 18:51 GMT

Hi Ewa,

This is a common problem in Win98 SE where Fast Shutdown is still enabled.
Run MSCONFIG, click Advanced, and make sure Fast Shutdown is disabled.
If the Win98 SE Shutdown Supplement was installed this option will be not
appear in MSConfig. If that doesn't do it go to James Eshelman's Shutdown
Troubleshooting Site and go through it step by step.

Windows Shutdown Troubleshooter:
http://aumha.org/win4/a/shutdown.htm

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Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

> I have a win98SE workstation that is unable to shut down
> - it reboots itself instead of properly displaying the
[quoted text clipped - 4 lines]
>
> E

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