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Windows Forum / Windows 98 / Performance / May 2005USB notification missing
On one of my 98SE systems, I am not getting the notification that a USB device is plugged in and there is no icon in the systray, therefore I do not have the ability to safely remove it. What do I need to do to get this on my system? I have that ability on all the XP systems and my 98SE laptop, but this one system has never had it. Is it a matter of adding something to the registry? Please, any help would be greatly appreciated.  SignatureFrancine Does the USB controller appear as a device in Device Manager, and is it reported as operating OK? If it doesn't appear then you may need to enable it in BIOS setup - many machines of W98 vintage were delivered with USB available but not enabled. You will then need to install drivers for the USB controller - they are probably part of the motherboard driver set. SignatureJeff Richards MS MVP (Windows - Shell/User) > On one of my 98SE systems, I am not getting the notification that a USB > device is plugged in and there is no icon in the systray, therefore I do > not have the ability to safely remove it. What do I need to do to get this > on my system? I have that ability on all the XP systems and my 98SE > laptop, but this one system has never had it. Is it a matter of adding > something to the registry? Please, any help would be greatly appreciated. The devices do appear in Device Manager and they all work properly. I just don't get the icon in the systray and the ability to click on it to safely remove the device. USB is enables in the BIOS. SignatureFrancine > Does the USB controller appear as a device in Device Manager, and is it > reported as operating OK? [quoted text clipped - 10 lines] >> something to the registry? Please, any help would be greatly >> appreciated. What devices are you having the problem with? Many devices do not need to be removed safely - they can be unplugged without warning. SignatureJeff Richards MS MVP (Windows - Shell/User) > The devices do appear in Device Manager and they all work properly. I just > don't get the icon in the systray and the ability to click on it to safely > remove the device. USB is enables in the BIOS. I'm referring to my flash drives and my external hard drive. I never thought about it before on this computer, however I did get a corrupted flash drive and I believe it must be because it was not "safely" disconnected from the computer. SignatureFrancine > What devices are you having the problem with? Many devices do not need to > be removed safely - they can be unplugged without warning. >> The devices do appear in Device Manager and they all work properly. I >> just don't get the icon in the systray and the ability to click on it to >> safely remove the device. USB is enables in the BIOS. Flash drives and an external HD should appear in the tray, as the system needs to ensure that the device is not in use before it is disconnected. Are you sure that the devices you are using are designed for Windows 98? It is the responsibility of the device driver to tell Windows that it is the type of device that needs a systray notification. When the device is connected, check its properties in device manager. It should be identified as a mass storage device. The only reference I can find to a similar problem suggests using different drivers, so you could check with the manufacturer to see if a driver upgrade is available. SignatureJeff Richards MS MVP (Windows - Shell/User) > I'm referring to my flash drives and my external hard drive. I never > thought about it before on this computer, however I did get a corrupted > flash drive and I believe it must be because it was not "safely" > disconnected from the computer. They all work on my other 98 computer. But I also just learned that they do not work on my husband's new XP laptop. He says he never gets the notification there. So, to sum up, the devices appear on one 98 and one XP system, and not on one 98 and one XP system. This is getting frustrating. :) SignatureFrancine > Flash drives and an external HD should appear in the tray, as the system > needs to ensure that the device is not in use before it is disconnected. [quoted text clipped - 11 lines] >> flash drive and I believe it must be because it was not "safely" >> disconnected from the computer. What was the result of looking at the devices in Device Manager? Can you see differences in the entries between the machines that do work and those that don't? Are they recorded as removable mass storage devices? Did the manufacturer have updated drivers available? SignatureJeff Richards MS MVP (Windows - Shell/User) > They all work on my other 98 computer. But I also just learned that they > do not work on my husband's new XP laptop. He says he never gets the > notification there. So, to sum up, the devices appear on one 98 and one XP > system, and not on one 98 and one XP system. This is getting frustrating. > :) Everything shows up fine in device manager. I just don't get the little icon in the systray. SignatureFrancine > What was the result of looking at the devices in Device Manager? Can you > see differences in the entries between the machines that do work and those [quoted text clipped - 5 lines] >> XP system, and not on one 98 and one XP system. This is getting >> frustrating. :) This is the best site I know for USB information, although I can't see anything that refers to your problem. http://www.usbman.com/win98seusbguide.htm SignatureJeff Richards MS MVP (Windows - Shell/User) > Everything shows up fine in device manager. I just don't get the little > icon in the systray. Thank you, but I noticed this problem occurs in one of my XP laptops too! This is very strange. SignatureFrancine > This is the best site I know for USB information, although I can't see > anything that refers to your problem. > http://www.usbman.com/win98seusbguide.htm >> Everything shows up fine in device manager. I just don't get the little >> icon in the systray. The system tray icon you're referring to works with USB and Firewire enclosure devices like a HD or DVD/DVD writer. Such did not appear on my system until I added a Firewire connected HD. Whereas when the USB devices had connected prior to that were a mouse, and printer with no such icon. Does the PC you're referring to have such removable enclosure devices? > On one of my 98SE systems, I am not getting the notification that a USB > device is plugged in and there is no icon in the systray, therefore I do not > have the ability to safely remove it. What do I need to do to get this on my > system? I have that ability on all the XP systems and my 98SE laptop, but > this one system has never had it. Is it a matter of adding something to the > registry? Please, any help would be greatly appreciated. I'm referring to my flash drives and external hard drive. I only thought about this problem when some info on a flash drive got corrupted and I believe it is because I didn't "safely" disconnect it. SignatureFrancine > The system tray icon you're referring to works with USB and Firewire > enclosure devices like a HD or DVD/DVD writer. Such did not appear on my [quoted text clipped - 12 lines] > the >> registry? Please, any help would be greatly appreciated. Am thinking one of two things happened. One is that the file that does the job. hotplug.dll, got trashed somehow. Or the registry lost when and how to use hotplug.dll file. MS has an update for this file as part of an update package as well Try restoring this file. There is a problem with a few Dell models with RAID controllers that's documented but no fix is noted, and there is a failure message in that case. A simple solution is to update to the latest version of hotplug.dll from MS. Its part of a Firewire update from MS for 98SE only. It won't hurt your PC if you don't have Firewire. http://support.microsoft.com/kb/q242975/ Let us know if it works or not. > I'm referring to my flash drives and external hard drive. I only thought > about this problem when some info on a flash drive got corrupted and I [quoted text clipped - 16 lines] > > the > >> registry? Please, any help would be greatly appreciated. Thanks. I'll give it a try this afternoon and let you know how it works. SignatureFrancine > Am thinking one of two things happened. One is that the file that does > the [quoted text clipped - 42 lines] >> > the >> >> registry? Please, any help would be greatly appreciated. Have you been able to get the "safely remove hardware" icon to appear, I have the same problems with Windows ME. I do have the same problem. I use 2 usb devices (an external CDRW and a flash drive). System recognizes both devices and everything works fine. The problem is that I cannot safely remove them. (I have to shutdown before unpluging). The only problem is the missing taskbar icon. Everything else seems to be OK. Any ideas? What same problem? I have never had a taskbar icon with Win98 SE for any USB drives and have no problem if I wait a few seconds after closing any of their windows down before removing the drive. What happens with you? ...Alan SignatureAlan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html In microsoft.public.win98.performance, Geo >I do have the same problem. I use 2 usb devices (an external CDRW and a flash >drive). System recognizes both devices and everything works fine. [quoted text clipped - 4 lines] >Everything else seems to be OK. >Any ideas? The problem is excactly what I tried to describe. For some reason, one day I connected my USB device and the safely remove hardware icon did nor appeared in the taskbar. When I had to disconnect the usb device (an Iomega flash drive) I had no other option but to simply plug it off (without safely removing it as I used to do). When I do that, pc freezes and I have to restart. (Note : Rightclicking on the drive icon in My Computer and clicking on Eject option does not help.) > What same problem? > I have never had a taskbar icon with Win98 SE for any USB drives and [quoted text clipped - 12 lines] > >Everything else seems to be OK. > >Any ideas? The Eject option sounds like it should work, but it simply sends an eject command to the device. Some devices can eject their media, some can't. It is not associated with disconnecting the device from Windows. I would love to see the disconnect option on the right-click menu (and I guess that would also be a way around your problem). SignatureJeff Richards MS MVP (Windows - Shell/User) > snip < > > (Note : Rightclicking on the drive icon in My Computer and clicking on > Eject > option does not help.) |
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