Computer Crashs at Start up

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

dcb1066 - 03 Nov 2005 16:21 GMT

My Computer goes through start up almost all the way, Then I get a message
saying "Explorer.exe you must reinstall windows."

Then I get a warning box saying "error starting program: the
c:\\windows\system\comct32.dll file appears to be corrupt reinstall nad try
again"

I try to go into Safe Mode to say some files and I get "Error:HIMEM.sys has
detected unreliable xms menory at address 02E3C006 xms driver is not install"

Yet it still gives lets me start to load Safe Mode but I get "MEM.sys is
missing windows has stoped.

I know I have to reinstall, but does anyone know what happend? It worked
fine for 5 months. And How do I get my files off first?

Reply to this Message

Ron Badour - 03 Nov 2005 18:12 GMT

It is difficult to find answers when the error messages you provide have
spelling errors. I am suspecting that you might have had a ram failure. If
you have some known good ram or can borrow some that will work in your PC,
what I would try first is substituting it and see if that fixes the problem.
You can also take a look at this article and see if it helps:

http://support.microsoft.com/?kbid=109845

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> My Computer goes through start up almost all the way, Then I get a message
> saying "Explorer.exe you must reinstall windows."
[quoted text clipped - 14 lines]
> I know I have to reinstall, but does anyone know what happend? It worked
> fine for 5 months. And How do I get my files off first?

Reply to this Message

Buffalo - 03 Nov 2005 22:23 GMT

> My Computer goes through start up almost all the way, Then I get a message
> saying "Explorer.exe you must reinstall windows."
[quoted text clipped - 11 lines]
> I know I have to reinstall, but does anyone know what happend? It worked
> fine for 5 months. And How do I get my files off first?

You most likely will NOT have to reinstall.
If the problem just happened, boot to a C:\ prompt and type scanreg /restore
and press Enter.
Select a date just before the problem happened and then follow the directions on
the screen.
It sounds like it may also be a ram problem.
If this doesn't help, then:
If you're comfortable doing it, remove and then reseat the ram sticks.
If you get it going, do an up to date scan for viruses and adware.

Reply to this Message

dcb1066 - 08 Nov 2005 12:44 GMT

Thanks for the tips but... it didn't work.
A strange thing happend when I reseated the RAM however.. I took the ram out
and put it into a different RAM Bank. Then my computer wouldn't start up. So
I put it back into the first bank and it started but, a got the same problem
as before.

Looks like I'm going to have to reinstall.

> > My Computer goes through start up almost all the way, Then I get a message
> > saying "Explorer.exe you must reinstall windows."
[quoted text clipped - 21 lines]
> If you're comfortable doing it, remove and then reseat the ram sticks.
> If you get it going, do an up to date scan for viruses and adware.

Reply to this Message

Richard G. Harper - 08 Nov 2005 22:35 GMT

I would suggest replacing the memory modules - the "HIMEM has detected
unreliable memory" message pretty much means what it says, one or more of
them is going bad or has gone bad.

Signature

Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

> Thanks for the tips but... it didn't work.
> A strange thing happend when I reseated the RAM however.. I took the ram
[quoted text clipped - 40 lines]
>> If you're comfortable doing it, remove and then reseat the ram sticks.
>> If you get it going, do an up to date scan for viruses and adware.

Reply to this Message

Ron Badour - 09 Nov 2005 00:12 GMT

Same thing I said five days ago--maybe he'd rather reinstall than check the
ram. ??????

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

>I would suggest replacing the memory modules - the "HIMEM has detected
>unreliable memory" message pretty much means what it says, one or more of
[quoted text clipped - 44 lines]
>>> If you're comfortable doing it, remove and then reseat the ram sticks.
>>> If you get it going, do an up to date scan for viruses and adware.

Reply to this Message

dcb1066 - 09 Nov 2005 14:15 GMT

No that's not it. I did check the RAM, well I reseated it in the two other
slots. And t my computer wouldn't start at all. So I put it back where it was
and my computer started. But I had the same error messages as before
without the HIMEM error message.

So does that mean it's my RAM or the RAM BUS?

Thanks

> Same thing I said five days ago--maybe he'd rather reinstall than check the
> ram. ??????
[quoted text clipped - 47 lines]
> >>> If you're comfortable doing it, remove and then reseat the ram sticks.
> >>> If you get it going, do an up to date scan for viruses and adware.

Reply to this Message

Buffalo - 09 Nov 2005 15:55 GMT

> No that's not it. I did check the RAM, well I reseated it in the two other
> slots. And t my computer wouldn't start at all. So I put it back where it was
[quoted text clipped - 4 lines]
>
> Thanks

You said earlier that it would boot into Safe Mode but then got some memory
error messages. Does it still do that?

Reply to this Message

dcb1066 - 09 Nov 2005 17:19 GMT

You said earlier that it would boot into Safe Mode but then got some memory
error messages. Does it still do that?

I can only get into Safe Mode if I use Safe Mode with Command Prompt.
Otherwise it won't boot into Safe Mode at all.

Reply to this Message

Richard G. Harper - 09 Nov 2005 23:48 GMT

There's no way to tell unless you replace the memory or have it tested at a
shop with a hardware memory module tester. Either way reinstalling Windows
or throwing other software fixes at it won't help - it's a hardware problem.

Signature

> No that's not it. I did check the RAM, well I reseated it in the two other
> slots. And t my computer wouldn't start at all. So I put it back where it
[quoted text clipped - 3 lines]
>
> So does that mean it's my RAM or the RAM BUS?

Reply to this Message