Lost All Sound

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Wudchuk - 04 Jun 2006 20:10 GMT

Sometime over the last week, I have lost all sound from my Pc and do not
have a clue where to start looking.
Could someone point me in the right direction?

Paul Dulong

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Don Phillipson - 04 Jun 2006 20:58 GMT

> Sometime over the last week, I have lost all sound from my Pc and do not
> have a clue where to start looking.
> Could someone point me in the right direction?

Tasks in order:
1 Are the external speakers OK? Test them
in a different PC.
2. If your motherboard has Sound-on-Board, it
may have failed. Test a cheap 16-bit sound card.
(This probably requires disabling SoB in BIOS
first.)

Post results here and we may be able to
suggest the next step. Several web sites offer
suggestions (but none helped when my SoB
recently failed as in #2.)

Signature

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

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Ron Badour - 05 Jun 2006 01:12 GMT

As Don said, you have to rule out the hardware first so test those speakers.

If the speakers work, check your volume control in the systray to see if
Mute has been set. If not, boot to Safe Mode. Open the Control Panel to
Sounds..... and delete all entries. Reboot and let Windows detect the
sound card. Have the driver for your sound card ready to install.

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> Sometime over the last week, I have lost all sound from my Pc and do not
> have a clue where to start looking.
> Could someone point me in the right direction?
>
> Paul Dulong

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Wudchuk - 05 Jun 2006 15:55 GMT

Ron

Checked for Volume Control in Systray but it is absent. Further, when I
click on Volume control thru \Programs\Accessories\Entertainment, nothing
happens.
How do I get Volume control back?

Paul Dulong

> As Don said, you have to rule out the hardware first so test those speakers.
>
[quoted text clipped - 8 lines]
> >
> > Paul Dulong

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Don Phillipson - 05 Jun 2006 16:04 GMT

> Ron
>
> Checked for Volume Control in Systray but it is absent. Further, when I
> click on Volume control thru \Programs\Accessories\Entertainment, nothing
> happens.
> How do I get Volume control back?

Volume Control in Systray is a checkbox setting
in / Control Panel / Multimedia.

As RB posted, we need to know what Sound & Game
controllers appear in / Control Panel / Device Manager
-- and the commonsense cure for defective installation
is to remove these items from / Dev Mgr. and reboot
so the OS detects and reinstals them.

Signature

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

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Wudchuk - 05 Jun 2006 19:56 GMT

Gentlemen

> Volume Control in Systray is a checkbox setting
> in / Control Panel / Multimedia.

The box is NOT available to be checked. In fact, nothing on the Audio page
is available...

Paul Dulong

> > Ron
> >
[quoted text clipped - 11 lines]
> is to remove these items from / Dev Mgr. and reboot
> so the OS detects and reinstals them.

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Don Phillipson - 05 Jun 2006 21:33 GMT

> > Volume Control in Systray is a checkbox setting
> > in / Control Panel / Multimedia.

> The box is NOT available to be checked. In fact, nothing on the Audio page
> is available...

So do the other things recommended in replies
to your posts, and report results here.

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

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Wudchuk - 13 Jun 2006 00:10 GMT

Gentlemen

As directed, I finally finished checking everthing and re-installing the
drivers and have my sound back.
Thanks for all your help.

Paul Dulong

> > > Volume Control in Systray is a checkbox setting
> > > in / Control Panel / Multimedia.
[quoted text clipped - 8 lines]
> Carlsbad Springs
> (Ottawa, Canada)

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glee - 08 Jun 2006 02:37 GMT

Reinstall the sound card drivers, per Ron's instructions.

Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

> Ron
>
[quoted text clipped - 18 lines]
> > >
> > > Paul Dulong

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