Printer boots me off the internet just before last page finishes

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Douglas Pounder - 28 Jul 2003 19:24 GMT

"Recently I have purchase the HP Deskjet 3320 for my
Compaq Deskpro En SFF 6450 utilizing Windows 98SE
operating system, after multiple calls to HP and Compaq
including my ISP, my printer seems to continually knock me
off the internet just before completing the final page,"

"among the measures that I have taken are; disabling the
network adaptor from both the internet program and in
Widows device manager, also changed the spool settings in
printer utility, and reinstalling the printer the
countless times that I have asked about this. It has been
a problem since it's purchase six weeks ago. PLEASE HELP!"

Please dont reply unless you have a specic solution, or
have had a solution to this problem yourself...

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Thomas Ferguson - 29 Jul 2003 13:17 GMT

The information Cindy requested two days ago would be useful.

Go to Control Panel System Device Manager and see if the entry for USB or
Modem or Network adapter is "banged out" (Has a yellow ! or red x). Also
check by connection and see if any IRQs are shared for either the printer or
network connection devices.

Let us know.

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Tom
MSMVP PS-D

> "Recently I have purchase the HP Deskjet 3320 for my
> Compaq Deskpro En SFF 6450 utilizing Windows 98SE
[quoted text clipped - 11 lines]
> Please dont reply unless you have a specic solution, or
> have had a solution to this problem yourself...

Reply to this Message