Hi,
I'm getting an error message whenever I try to print
regardless of the source. The message states: There was
an error writing to the usb002 for the printer (Lexmark
Optra E310) Data error (cyclic redundancy check). I've
tried checking out support but can't find any articles
that refer to the cyclic red check and printing. Also no
luck at Lexmark. Rebooting seems to help, but only for a
short time and not always. I'm running windows 98 and the
printer is as above. Any suggestions? Thanks very much.
PattyL - 29 Jul 2003 05:23 GMT
One of these articles might help you out.
HOW TO: Troubleshoot Printing Problems in Windows 95, Windows 98, and
Windows
Millennium Edition
http://support.microsoft.com/?kbid=128345
240075 USB Devices May Not Work in Windows 98 Second Edition
http://support.microsoft.com/?kbid=240075
263218 General USB Troubleshooting in Windows 98, Windows 98 Second Edition,
and Windows Me
http://support.microsoft.com/?kbid=263218
PattyL
> Hi,
> I'm getting an error message whenever I try to print
[quoted text clipped - 6 lines]
> short time and not always. I'm running windows 98 and the
> printer is as above. Any suggestions? Thanks very much.
Thomas Ferguson - 29 Jul 2003 16:24 GMT
I'm going to suggest a couple of long shots. CRC-detected errors are errors
in data flow. These errors are detected by adding information to the data
stream that provides redundancy and then checking the data stream for
changes in the data. Because of the method used to add this information, it
is called a Cyclic Redundancy Check.
To check the possibility of errors introduced by disk operations, run
scandisk on all local HDs and fix all errors. Rebooting helps, possibly,
because the next try at printing might place the spool file data in a
different place on the disk. This will not help if the error is introduced
by the HD controller or associated device driver.
By any chance, are you near any strong RF sources (FM radio broadcast
antennae, RADAR, &c)? Try placing the printer in a different location and
changing the routing of the cable to the printer. RF might be introducing
changes to the data stream to the printer.
> Hi,
> I'm getting an error message whenever I try to print
[quoted text clipped - 6 lines]
> short time and not always. I'm running windows 98 and the
> printer is as above. Any suggestions? Thanks very much.