new networked printer

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JC - 27 Apr 2004 05:34 GMT

Have been trying to load up a new color network printer on
a win 98 pc and have been receiving the following error
either after loading the printer or whilst trying to print
to it: 'RUNDLL32 caused a general protection fault in
module TIGER5.DRv at 0001:0000C014'. Not sure what the
problem is as it already has our main networked printer
set up on it.

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PattyL - 28 Apr 2004 05:16 GMT

Make sure that you have the latest drivers available from the manufacturer
of the printer. Also, check to see if the manufacturer has a support site
to see if this error message is described. This article might help:

How to Troubleshoot Network Printing Problems
http://support.microsoft.com/?kbid=243075

PattyL

> Have been trying to load up a new color network printer on
> a win 98 pc and have been receiving the following error
[quoted text clipped - 3 lines]
> problem is as it already has our main networked printer
> set up on it.

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