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Windows Forum / Windows 98 / Printing and Faxing / May 2004

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HP PSC 1100/Windows 98 SE problem

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Alison - 28 May 2004 20:03 GMT
My friend just got an HP PSC 1100 All in One printer.  We
have been trying to install it on Windows 98 SE without
much success.  It's taken six attempts to actually get
the printer installed, but now, it's still not
recognised - it keeps telling us that there is a problem
on LPT1, but the printer is plugged into a USB port.  It
doesn't even seem to be installing the printer properly -
the HP Director icons aren't appearing and the printer
won't even print the cartridge alignment page.

Does anyone have any ideas please??

Thanks,

Alison
Mary Sauer - 29 May 2004 11:51 GMT
HP Server - Troubleshooting the USB Port or Device
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=lpn13770&
dlc=en&lang=en


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Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

> My friend just got an HP PSC 1100 All in One printer.  We
> have been trying to install it on Windows 98 SE without
[quoted text clipped - 11 lines]
>
> Alison
Mary Sauer - 29 May 2004 11:55 GMT
This article too
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl11166

Signature

Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

> My friend just got an HP PSC 1100 All in One printer.  We
> have been trying to install it on Windows 98 SE without
[quoted text clipped - 11 lines]
>
> Alison
 
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