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Windows Forum / Windows 98 / Printing and Faxing / June 2004

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Printer is hanging(won't print)

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Tomeeka - 23 Jun 2004 03:06 GMT
HELP! All of a sudden a couple of days ago, whenever I
pree the print command option on my computer it doesn't
print. It doesn't give an error message or anything. It
just doesn't print the page!! However, when I do a "test
print page", it prints fine. What could be wrong?
PattyL - 23 Jun 2004 15:17 GMT
Did anything else happen a couple of days ago?  Such as adding or removing
any hardware or software?  If so, that could be related.

If not, I would first try deleting the contents of the spool folder:

Start Windows Explorer.
On the View menu, click Folder Options.
Click the View tab, click Show all files, click to clear the Hide file
extensions for known file types check box, and then click OK.
Browse to the following location:
C:\Windows\Spool\Printers
On the Edit menu, click Select All.
On the File menu, click Delete.
When the Confirm File Delete message appears, click Yes.
Quit Windows Explorer.
Restart the computer.

If that doesn't help, go through this article.

HOW TO: Troubleshoot Printing Problems in Windows 95, Windows 98, and
Windows Millennium Edition
http://support.microsoft.com/?kbid=128345

PattyL

> HELP! All of a sudden a couple of days ago, whenever I
> pree the print command option on my computer it doesn't
> print. It doesn't give an error message or anything. It
> just doesn't print the page!! However, when I do a "test
> print page", it prints fine. What could be wrong?
 
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