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Windows Forum / Windows 98 / Printing and Faxing / October 2006Printer not printing colour
A friend has an HP DeskJet 890C printer and recently fitted a new colour cartridge but finds that when colour is used in the printing or a picture nothing is printed. She had a document with some lines in colour and after I tried again nothing happened. I then made the colour letters black and the document printed OK. I then went through all the checks allowed and the result was colour printing OK using the printer software but again if I tried to print colour from a computer document there was no printing. I then discovered that she had taken the colour cartridge out at one stage and put it back again. I was always told that you should never take out a cartridge and put it back because it won't then work. Is this the case here or is there some other reason? Blair First thing to try is a cleaning and maintenance cycle. There are also rare instances of cartridges being defective, she may have one of those. I've taken cartridges out and reinserted many times. Not a problem. An uninstall and reinstall of the printer may also help.  SignatureCari (MS-MVP) Windows Client - Printing & Imaging www.coribright.com/Windows >A friend has an HP DeskJet 890C printer and recently fitted a new colour >cartridge but finds that when colour is used in the printing or a picture [quoted text clipped - 10 lines] > Is this the case here or is there some other reason? > Blair Thank you for your help. I will try these on my next visit to my friend. In the meantime does it not indicate that the colour is flowing from the cartridge as it prints colour from the self check within the printer? This led me to believe that it was the control from the PC to the printer that was being affected perhaps by the cartridge being reinserted. I was always warned on my Epson not to do this. Blair Blair > First thing to try is a cleaning and maintenance cycle. There are also > rare instances of cartridges being defective, she may have one of those. [quoted text clipped - 16 lines] >> Is this the case here or is there some other reason? >> Blair |
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