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Windows Forum / Windows 98 / Printing and Faxing / August 2003HP LaserJet printing issues after doing windowsupdate
We have an HP LaserJet 5 that works great for everyone except our Windows 98 clients. It'll print most of a page ok, but then garble some of the characters. Doesn't seem to be a pattern for what it garbles. Tried dumbing down the driver to HP LaserJet 4, no luck. Tried reinstalling PCL and PS drivers from HP, no luck either. This happened after we ran Windows Update, but unfortunately there were so many updates we don't know which one may have screwed up printing. Anyone ever run into this before, and if so, what did you do to fix it? TIA. Boot to safe mode and remove all printers from the printers folder and all printer software from Control Panel, Add/remove programs. Exit and restart your system and then reinstall the driver. Be sure to check the manufacturer's site to make sure that you are using the most recent driver. PattyL > We have an HP LaserJet 5 that works great for everyone > except our Windows 98 clients. It'll print most of a page [quoted text clipped - 11 lines] > Anyone ever run into this before, and if so, what did you > do to fix it? TIA. |
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