error message Can anyone please Help me?

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Fran nielsen_fran@hotmail.com - 14 Nov 2003 22:12 GMT

When I try to use my hp printer I get this error message:
hpftbX15 caused a general protection fault in module
hpftbx15.EXE at 001f:00000939. It says; to keep working
anyway, click ignore and save your work in a new file. To
quit this program, click close. You will lose information
you entered since your last save. When I click either one
of these I get a message stating I have prefomed an
illegal operation and will be shut down. It does go ahead
and prints my documents.......but I don't know how to
correct this. I have tried restarting my computer and
that doesn't help.

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PattyL - 15 Nov 2003 00:59 GMT

You didn't mention which HP printer you have but this article from HP should
help you:

HP Pavilion Desktop PCs - Resolving General Protection Fault (GPF) Errors
http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=bph07152

If it doesn't, I suggest that you go to the HP web site (Http://www.hp.com)
and search their support documents for troubleshooting errors with your
printer.

PattyL

> When I try to use my hp printer I get this error message:
> hpftbX15 caused a general protection fault in module
[quoted text clipped - 7 lines]
> correct this. I have tried restarting my computer and
> that doesn't help.

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Fran - 15 Nov 2003 03:34 GMT

I have a HPDeskJet 895Cse and I have tried to find help on
the web site; but haven't had any luck with finding what I
thought would help with this printer.

>-----Original Message-----
>You didn't mention which HP printer you have but this article from HP should
[quoted text clipped - 22 lines]
>
>.

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PattyL - 17 Nov 2003 23:31 GMT

Follow the instructions on troubleshooting General Protection faults and
it's likely that you will resolve the problem.

PattyL

> I have a HPDeskJet 895Cse and I have tried to find help on
> the web site; but haven't had any luck with finding what I
[quoted text clipped - 38 lines]
> >
> >.

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Sunitha - 24 Nov 2003 06:08 GMT

I am using HP Deskjet 200 printer.
When I try to use my hp printer I get this error message:

HPWDSM caused a general protection fault
in module HPWDSM.EXE at 0001:00004ca5.
Registers:
EAX=c003000a CS=4a0f EIP=00004ca5 EFLGS=00000202
EBX=00023000 SS=46d7 ESP=00002d42 EBP=00002ff0
ECX=000246d7 DS=46d7 ESI=0002000a FS=6207
EDX=81970000 ES=0000 EDI=00020000 GS=0000
Bytes at CS:EIP:
26 ff b4 0c 01 ff 76 0c ff 76 0a ff 76 08 ff 76
Stack dump:
cfe446d7 3008cfe4 4a0f5681 0bb80000 00000bb8 0dc00003
cfe446d7 950bcfe4 00000184 0002f43a 05b705b7 01000698
2d8e0084 7d8e1664 00000698 f43af43a

I get the above message with an window " This Program has
performed an illegal operation and will be shut down.If
the problem persists, contact the program Vendo".
It does go ahead and prints my documents.......but I don't
know how to correct this. I have tried restarting my
computer and that doesn't help.

Would appreciate an early reply,

Regards
Sunitha

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