Client id in registry

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Robert - 03 Oct 2004 17:45 GMT

Hello,
I have a Compaq Presario 1650, win98, 64 mgs ram. I have
been having some lock-up problems. When I try to open "My
Computer" & "Network Neighborhood" the computer locks up
and I need to do Ctrl/Alt/Del twice to get the system
running again. I have updated & run Norton AV '04 and
Trendmicro's House Call and they found nothing. I then
updated and ran Adaware which found several items, which I
removed but no change.

I then updated & ran Spybot which found two items. One of
which was a "client ID" in the registry:

(HKEY_Users/MyName/software/microsoft/mediaplayer/player/se
ttings/client id (with a long number).

I used Spybot to remove the client id "number" and I have
no more lock-ups, which is great except that in a day the
id numbers re-appears and I'm stuck with the same lock-up
issue until I run Spybot again to remove the client id
number and all is well again.

I know this was long but I'd appreciate any and all help,
Thanks,
Robert

Reply to this Message

Ron Badour - 05 Oct 2004 04:28 GMT

If you can delete the registry entry while off line and a reboot without
going on line returns the entry, then something being started at boot is
writing the entry back to the registry. See if you can identify it using
this technique:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

As a work around, you could create a .reg file that could be used to delete
the entry after booting.

Signature

Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> Hello,
> I have a Compaq Presario 1650, win98, 64 mgs ram. I have
[quoted text clipped - 10 lines]
>
> (HKEY_Users/MyName/software/microsoft/mediaplayer/player/settings/client

id (with a long number).

> I used Spybot to remove the client id "number" and I have
> no more lock-ups, which is great except that in a day the
[quoted text clipped - 5 lines]
> Thanks,
> Robert

Reply to this Message

anonymous@discussions.microsoft.com - 06 Oct 2004 01:39 GMT

When I open up the registry........

(HKEY_Users/MyName/software/microsoft/mediaplayer/player/se
ttings/client id)

..........there is no longer a long number client id. But
I still have the lock-up problem. It only happens when I
try to open "My Computer", or "Network neighborhood". All
other programs open and work fine.

Thanks,
Robert

id (with a long number)

>-----Original Message-----
>If you can delete the registry entry while off line and a reboot without
[quoted text clipped - 20 lines]
>> I then updated & ran Spybot which found two items. One of
>> which was a "client ID" in the registry:

(HKEY_Users/MyName/software/microsoft/mediaplayer/player/se
ttings/client

>id (with a long number).
>>
[quoted text clipped - 9 lines]
>
>.

Reply to this Message