Installation Problem

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across2@comcast.net - 31 Dec 2003 16:53 GMT

My computer originally came with Win 95 which I
successfully upgraded to Win 98.

My computer crashed the other day and Dell technical
support, after several attempts to correct the problem,
had me reformat the hard drive. I have been unable to
reinstall Win 95 (have the CD and stat up disk but they
will not work for some reason) so the Dell technician
suggested that I install Win 98.

Everything goes great until I get to the screen after the
product registration screen which searches the drive for
Win95 since the version of windows I have is an upgrade.
I have tried to put the win95 CD in and allow it to search
for the original, but to no avail.

Any way to get around this?

Reply to this Message

Ron Badour - 31 Dec 2003 17:52 GMT

Everything that you described appears to be correct. I have never used
an upgrade disk (I have full retail versions which do not do a
compliance check) so I am not familiar with the exact sequence of events
that occur with an upgrade. When you insert the W95 disk, are you sure
the system is looking in the right spot. Is there a browse button that
will allow you to see where the system is looking?

Signature

Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

> My computer originally came with Win 95 which I
> successfully upgraded to Win 98.
[quoted text clipped - 13 lines]
>
> Any way to get around this?

Reply to this Message

SG - 31 Dec 2003 20:24 GMT

Ron,

There is a browse button and he must point it to the Win95 folder on the CD.

All the best,

Signature

George Aker aka SG
NOTE: Please post to the group...email is invalid.

> Everything that you described appears to be correct. I have never used
> an upgrade disk (I have full retail versions which do not do a
[quoted text clipped - 19 lines]
> >
> > Any way to get around this?

Reply to this Message

across2@comcast.net - 31 Dec 2003 20:53 GMT

Thanks for the reply.

Yes - there is a browse button and I have attempted to
browse every file on the disk to get over the compliance
hurdle. My only guess is that the CD is defective at this
point since it would not load to begin with. Maybe I just
need to get the full version of Win98 and try that.

>-----Original Message-----
>Everything that you described appears to be correct. I have never used
[quoted text clipped - 22 lines]
>
>.

Reply to this Message

Jeff Richards - 31 Dec 2003 20:38 GMT

You need to find out why the W95 install isn't working - I would guess that
it's the same reason that the W98 upgrade can't see the W95 disk.
--
Jeff Richards
MS MVP W95/W98

> My computer originally came with Win 95 which I
> successfully upgraded to Win 98.
[quoted text clipped - 13 lines]
>
> Any way to get around this?

Reply to this Message