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Windows Forum / Windows 98 / Setup / September 2004W98 re-install problem
I'm trying to sort out a problem for a friend. They have a mature installation of W98se on a laptop which works well except that suddenly about 10 days ago it started acting slightly oddly. Various things work when approached one way, but not another eg a Word document will open from within Word, but opens after about 5 minutes if clicked from Explorer. We have virus checked with 2 apps and removed (eventually - that's another function that is slow) redundant programs. We tried to re-install W98 from the original SE CD, but it hangs or slows to impossibly slow when it reaches the "inspecting your computer" bit. The slow/stop is reproducible by program function and doesn't seem related to overheating. What can we try? Don't want to format and start again unless we absolutely have to. Spyware/scumware/adware are causing numerous system problems. I recommend you download and use the following programs and consider removing everything these programs identify. Be aware that there are frequent updates to these programs and you need to check for them before every use. AdAware: http://www.lavasoftusa.com/software/adaware/ CWShredder: http://www.spywareinfo.com/~merijn/cwschronicles.html (download link near the bottom) Spybot: http://www.safer-networking.org/  SignatureRegards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo > I'm trying to sort out a problem for a friend. They have a mature > installation of W98se on a laptop which works well except that suddenly about [quoted text clipped - 11 lines] > What can we try? Don't want to format and start again unless we absolutely > have to. Adaware and Spybot were tried both in normal and safe mode, but to no avail. Thanks for the reply, Ron. Eventually the problem was tracked down to EVNTSVC.EXE which says it is a scheduling program that relates to the Real One Player. It was running constantly with a processor usage of between 85 and 100%. To stop it we had to close down its associated process and then we were able to rename the .exe file. The process restarts itself so you have to be fairly quick. I'm not sure whether to blame Real or whether some malware had hidden itself within the program. Do virus and these adware checkers actually check open files and running programs??? > Spyware/scumware/adware are causing numerous system problems. I recommend > you download and use the following programs and consider removing everything [quoted text clipped - 28 lines] > > What can we try? Don't want to format and start again unless we absolutely > > have to. Some do as I have had to reboot and then the program (forget which one) ran again before Windows started. SignatureRegards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo > Adaware and Spybot were tried both in normal and safe mode, but to no avail. > Thanks for the reply, Ron. Eventually the problem was tracked down to [quoted text clipped - 42 lines] > > > What can we try? Don't want to format and start again unless we absolutely > > > have to. |
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