SUWIN error during window setup and window cannot start

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jiwat - 15 Nov 2004 14:56 GMT

I had win98 on computer in Chineese version, and when I tried to install
win98 english version, I am getting error message during setup

"
Application error
SUWIN caused a General Protection Fault in module KRNL386.exe at 0001:4DE7."

Once I press close simply setup get terminated and I cant proceed further.
Due to this problem now Chineese version of window also cant startup and I
simply cant get into window at all.

When I scandisk/all from DOS prompt, scansisk find an error in one file with
long file name entry and is unable to fix it.

Surface scan of the scandisk suggest that there are some Bad sectors on HDD
as well.

Also from DOS prompt I cant go to CD Rom drive, as when the computer start
it does not detect the CDROM drive. I checked COMS setup in BIOS and changed
all values to Auto, but it didnt help.

Can some one help me out on this

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Don Phillipson - 15 Nov 2004 20:10 GMT

> I had win98 on computer in Chineese version, and when I tried to install
> win98 english version, I am getting error message during setup
[quoted text clipped - 9 lines]
> When I scandisk/all from DOS prompt, scansisk find an error in one file with
> long file name entry and is unable to fix it.

But you can probably delete it in DOS, or
XCOPY c:\FOLDER\LONGFIL*.* D:\TEMP\SHORT.NAM

> Surface scan of the scandisk suggest that there are some Bad sectors on HDD
> as well.

1. Fix them and SCANDISK /THOROUGH
2. If impossible, replace the hard drive
(and mount the old C:\ as a second drive and
copy over what you need.)

> Also from DOS prompt I cant go to CD Rom drive, as when the computer start
> it does not detect the CDROM drive. I checked COMS setup in BIOS and changed
> all values to Auto, but it didnt help.

DOS access to CD drives requires loading
DOS drivers via AUTOEXEC.BAT and
CONFIG.SYS.

Signature

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

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jiwat - 16 Nov 2004 11:57 GMT

Well here I detail the problem again more clearly;

1) When I start the window 98, it simply get stuckup on startup and I see
some message that is not typical of windows and window doesnot get stratup.

2) When I do the scandisk/all, I get the message while scanning part of
directory structure which reads
"Scandisk detected an invalid long filename entry on this drive but was
unable to fix it. To fix this problem, run scandisk for windows".

As I can get into windows, so obviosuly I cant run scandisk from windows.

3) I tried to use the command
scandisk /thorough
but it didnt work, giving invalid switch message.

4) I tried to run window setup again, but still get WINSU error

5) If I format the window, I fear if I cant access CDROM from DOS(which I am
not accessing from DOS right now), then how can I reload window. So I am not
formating it also.

6) There is no important files on computer, so formating it is not a problem
for me, but problem is Bad sectors and CDROm not being accessible from DOS.

7) I tried to check the directory of files from DOS, but couldnot realy find
any file with long file names. Probably I couldnt track the problematic files.

Any help would be highly appreciated.

> > I had win98 on computer in Chineese version, and when I tried to install
> > win98 english version, I am getting error message during setup
[quoted text clipped - 32 lines]
> DOS drivers via AUTOEXEC.BAT and
> CONFIG.SYS.

Reply to this Message

Don Phillipson - 16 Nov 2004 13:44 GMT

> 2) When I do the scandisk/all, I get the message while scanning part of
> directory structure which reads
> "Scandisk detected an invalid long filename entry on this drive but was
> unable to fix it. To fix this problem, run scandisk for windows".

Alternatively, move or rename this suspect
file as shown in the previous post.

> 3) I tried to use the command
> scandisk /thorough
> but it didnt work, giving invalid switch message.

You must dispose of the LFN first and get Win98 running OK.

> 5) If I format the window, I fear if I cant access CDROM from DOS(which I am
> not accessing from DOS right now), then how can I reload window. So I am not
> formating it also.

DOS access to CD drives is provided by DOS
drivers on your boot floppy. If you do not have
the correct floppy for your system you can
download its image from www.bootdisk.com

> 6) There is no important files on computer, so formating it is not a problem
> for me, but problem is Bad sectors and CDROm not being accessible from DOS.

So go back to the beginning and instal the OS
0. Wriite down the CD instal key (which you type in
in step 5.)
1. Read http://home.satx.rr.com/badour/html/w98_restore.html
2. Boot DOS
3. FDISK with big disk support to create C: drive
4. A:FORMAT C:
5. SETUP.EXE from your CD

If you get errors during SETUP you should repair or
replace the hard drive.

Signature

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

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PattyL - 17 Nov 2004 23:25 GMT

I don't know if you were attempting to setup a dual boot situation with
Chinese Windows and the english version but if you read this article, you
can see that because of the differences between the double byte (Chinese)
and single byte character set, running Scandisk or other disk tools that
were not written to be used with the other version can damage the file
allocation table and cause data loss.

Cannot Dual-Boot DBCS and SBCS Versions of Windows 95/98
http://support.microsoft.com/?kbid=172860

At this point in time, both instalations are probably corrupt and I believe
that you will probably have to format the disk using a boot disk from the
version that you want to install and then install.

If you want to run both versions of Windows, install them to separate disks
or partitions and use a boot manager to choose which one to boot to.

PattyL

>I had win98 on computer in Chineese version, and when I tried to install
> win98 english version, I am getting error message during setup
[quoted text clipped - 22 lines]
>
> Can some one help me out on this

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jiwat - 24 Nov 2004 14:17 GMT

Hi

Yes I formated the Hard disk and reloaded the window and everything got
smooth.

Thanks for inputs and help.

> I had win98 on computer in Chineese version, and when I tried to install
> win98 english version, I am getting error message during setup
[quoted text clipped - 18 lines]
>
> Can some one help me out on this

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