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Windows Forum / Windows 98 / Setup / June 2005Start up turns into Set-up Wizard
Hi, please help I am having a problem I have never seen before. The Problem: Whenever the PC starts it launches the Win98 Set up Wizard that asks you your name, company name, and product key code. (I've not entered the info as I'm not sure what it will do to the existing files.) When I hit Cancel the PC says it can not launch Windows and shuts down. This PC has worked for years. What has changes/happened: I have a win98 PC and was trying to install an upgrade to Norton Internet Security 2005. It waned me that Norton Antivirus was installed and said that that had to be removed through Add/Remove Programs before installing. I uninstalled NAV 2001 through the control panel. When it warned about deleting shared files, I said to leave all on the PC. After the uninstall, the PC needed to reboot. After the reboot, when the PC powers up instead of displaying the Windows logon box asking for User and Password, it launches a wizard that says it's the Win98 Set-up Utility and asks for name, company, and Product Key Code. I have not completed the wizard because (1) it should not be launched and (2) I'm not sure what it's going to do to the files already on the PC. Additional Information: The PC will load in Safe Mode and all user and program files that I can identify seem to be present. But. obviously something has been deleted or corrupted. The question is what? Question: What should I do to fix this so that when Win98 launches it will not think it needs to run set-up, but just allow my user to login and use their PC. Thanks. - Andrew Start in Safe Mode. Click Start>Run, type MSINFO32 and click OK. In the left pane of the System Information window, click the + sign to expand the "Software Environment" category. In the left pane, click to select "Startup Programs"....they will appear in a list on the right. Press Ctrl-A on the keyboard, which will highlight everything in the list on the right. Press Ctrl-C to copy the list to the 'clipboard'. Open a reply to this message, click in the body of the message and press Ctrl-V to paste the list from the clipboard to the message, and post back to this thread.  SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities/conduct/default.mspx > Hi, please help I am having a problem I have never seen before. > [quoted text clipped - 29 lines] > > - Andrew Thank you for your post. Here is the information you requested. Any help is greatly appreciated. - Andrew MSInfo32: Software Environment->Startup Program log Office Startup Startup Group "C:\Program Files\Microsoft Office\Office\OSA.EXE" -b Refresh Startup Group "C:\Program Files\Iomega\Tools\refresh.exe" Iomega Watch Startup Group "C:\Program Files\Iomega\Tools\IOWATCH.EXE" Iomega Startup Options Startup Group "C:\Program Files\Iomega\Tools\IMGSTART.EXE" Iomega Disk Icons Startup Group "C:\Program Files\Iomega\Tools\IMGICON.exe" PowerReg Scheduler Startup Group C:\WINDOWS\Start Menu\Programs\StartUp\PowerReg Scheduler.exe ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun SystemTray Registry (Machine Run) SysTray.Exe Multi-function Keyboard Registry (Machine Run) GWHotKey.exe IntruderAlert Registry (Machine Run) C:\Program Files\Intruder Alert 99\ia99.exe /M TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE CriticalUpdate Registry (Machine Run) C:\WINDOWS\SYSTEM\wucrtupd.exe -startup EnsoniqMixer Registry (Machine Run) starter.exe LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme Vshwin32EXE Registry (Machine Service) C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE KB891711 Registry (Machine Service) C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE SchedulingAgent Registry (Machine Service) mstask.exe > Start in Safe Mode. > Click Start>Run, type MSINFO32 and click OK. [quoted text clipped - 40 lines] > > > > - Andrew Back up the Registry: Click Start> Run, type scanregw and click OK. When it asks if you want to back up, say yes. Open the Registry Editor (Start>Run>Regedit). Navigate to, and select, each of these keys in the left pane of the regedit window: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\Setup HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx If there is any data in the right pane of any of these keys, other than "Default", post back with what it says. Also, have a look in the Win.ini file for anything in the load= and run= lines (Start> Run> msconfig> Win.ini tab> expand the Windows heading at top). Anything there? BTW, not likely related to your current problem, but IntruderAlert is listed as spyware....you should uninstall it. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Thank you for your post. Here is the information you requested. Any help is > greatly appreciated. [quoted text clipped - 74 lines] > > > > > > - Andrew Glen, Thanks for your quick reply. I can tell you now that there's nothing in the win.ini file. The rest I have to check out tomorrow and post back. Thanks re: intruder alert. It's already on my list of things to fix. Somehow I got tasked with cleaning up a friends PC; as always when you start into cleaning up a PC that is used but not maintained the to do list is LONG. Getting a good version of NIS running was one of the first.... and I got this headache! I'll post back with my results from the rest of your suggestions tomorrow. Thanks for all your help have a good night. - Andrew > Back up the Registry: > Click Start> Run, type scanregw and click OK. [quoted text clipped - 98 lines] > > > > > > > > - Andrew Glen, I response to your suggestions/questions: 1. scanregw did not find any errors, and I did the back-up as you suggested. 2. All the Reg Keys said "Default" in the right pane EXCEPT for: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\Setup Which was missing entirely. 3. The win.ini file had one line "load=" and that was it, just "load=" I hope this helps and look forward to your suggestions. Thank you for all your help. - Andrew > Back up the Registry: > Click Start> Run, type scanregw and click OK. [quoted text clipped - 98 lines] > > > > > > > > - Andrew Start msconfig from the Run dialog, click Selective Startup, then see if "Process Winstart.bat file" entry is greyed out or not. If it is not greyed out, then the file exists, and you need to uncheck it, click OK and restart. Then see if the Setup prompt still occurs in normal mode. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Glen, > [quoted text clipped - 115 lines] > > > > > > > > > > - Andrew Andrew, Don't give up yet....let us know if you have a Winstart.bat SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm Thank you for all your support and suggestions. I haven't given up. The winstart.bat option was already grayed out and a search of the hard drive did not come up with anything. I also went back and srubbed all traces of Notron and IntruderAlert while I was at it. Still having the same problem with booting up. Any other suggestions? Thanks. - Andrew > Andrew, > Don't give up yet....let us know if you have a Winstart.bat See if you can avoid the Setup Wizard at startup by doing a Clean Boot: How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com?kbid=192926 "CLEAN BOOT -- What it is and why you need it." by MS MVP Gary Terhune http://grystmill.com/articles/cleanboot.htm Post back with your results. I am not sure at this point what is causing the Setup Wizard to be called up at startup. :-\ Still looking into that..... For good measure, download and install this Windows update, even though it was probably already installed once: Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0: http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en It often breaks and causes troubles, especially when Symantec products are involved. Also, from Safe Mode (not the clean boot), after uninstalling all Symantec products through Add\Remove Programs, run the removal tool or tools they provide, based on which programs you installed and which were upgraded from what version (confusing, eh?): Removing your Norton program using SymNRT: (this is for removing NIS2005) http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&s rc=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl= Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal utility when Add/Remove programs fails: (this is to remove traces of the earlier version of NAV) http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606 <quote> If you have a 2004 or 2005 Norton program and a 2003 Norton program and removing the programs using Add/Remove Programs fails, then uninstall the 2005 first by reading the document for your version and program listed in the References field. When the 2005 product has been removed, then follow the steps in this document to run the Rnav2003.exe removal tool and remove the 2003 program </quote> You would first run SymNRT, then Rnav2003. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Thank you for all your support and suggestions. I haven't given up. > [quoted text clipped - 10 lines] > > Andrew, > > Don't give up yet....let us know if you have a Winstart.bat Glen, Thanks for the suggestions. In response: I was not able to do do a clean boot (I still got routed to the Win98 set-up wizard). After being routed to the set-up wizard and cancelling (which shut down the PC), I restarted in Safe Mode to see what if anything happened. Even though I had disabled Start-up Items in msconfig before attempting the clean boot the following were checked after the attempt: EnsoniqMixer (Sound card related, I think) Office Startup Refresh Iomega Watch Iomega Startup Options Iomega Disk Icons PowerReg Scheduler Just wanted to confirm that this is alright. Since I can't boot in anything other than Safe Mode, I'm not sure how I would download and install the patch you suggest. I have already used Rnav2003 to scrub the remnants of NAV 2001 from the system. The boot problem was the result of trying to uninstall NAV 2001 through Control Panel>Add/Remove Programs. It started immediately after the restart that was part of this process. I never got to installing NIS 2005. There are no other Symantec products on this PC. Some time back you asked about Reg Keys. I replied that the following was missing: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\Setup Is this an alright state? Thanks for your help. All suggestions are greatly appreciated. Andrew > See if you can avoid the Setup Wizard at startup by doing a Clean Boot: > How to Perform Clean-Boot Troubleshooting for Windows 98 [quoted text clipped - 47 lines] > > > Andrew, > > > Don't give up yet....let us know if you have a Winstart.bat > Glen, > [quoted text clipped - 7 lines] > > EnsoniqMixer (Sound card related, I think) Yes, that's the sound card utility for volume and so forth. > Office Startup > Refresh > Iomega Watch > Iomega Startup Options > Iomega Disk Icons > PowerReg Scheduler I don't understand why any of these are re-enabling themselves...they should not be. All of them are shortcuts in the StartUp folder (Start Menu> Programs> StartUp).....drag the shortcuts out of that folder and drop them on the Desktop for now, and restart in Safe Mode. They should not re-enable themselves. Post back with the results. > Just wanted to confirm that this is alright. > > Since I can't boot in anything other than Safe Mode, I'm not sure how I > would download and install the patch you suggest. <sigh> yeah.......although you could download it on another computer and burn it to a CD to bring to the afflicted machine. > I have already used Rnav2003 to scrub the remnants of NAV 2001 from the > system. The boot problem was the result of trying to uninstall NAV 2001 [quoted text clipped - 6 lines] > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\Setup > Is this an alright state? Yes, that key does not exist on my machine either. > Thanks for your help. All suggestions are greatly appreciated. Still thinking....been really busy, but hang in there. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > > See if you can avoid the Setup Wizard at startup by doing a Clean Boot: > > How to Perform Clean-Boot Troubleshooting for Windows 98 [quoted text clipped - 8 lines] > > probably already installed once: > > Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0: http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en > > It often breaks and causes troubles, especially when Symantec products are involved. > > [quoted text clipped - 4 lines] > > > > Removing your Norton program using SymNRT: (this is for removing NIS2005) http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&s rc=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=∏=&ver=&osv=&osv_lvl= > > Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal utility > > when Add/Remove programs fails: (this is to remove traces of the earlier version of [quoted text clipped - 24 lines] > > > > Andrew, > > > > Don't give up yet....let us know if you have a Winstart.bat Glen, just thought I'd let you know that dragging the items from the starup folder prevented them from re-enabling themselves. The only item that was not in the star-up folder was EnsoniqMixer, this did re-enable itself eventhough I had disabled it in msconfig. I look forward to your suggestion. Thanks. Andrew I don't understand why any of these are re-enabling themselves...they should not be. All of them are shortcuts in the StartUp folder (Start Menu> Programs> StartUp).....drag the shortcuts out of that folder and drop them on the Desktop for now, and restart in Safe Mode. They should not re-enable themselves. Post back with the results. ...and when you attempt the clean boot, you open msconfig, on the General tab click Selective Startup, and uncheck these items: Process config.sys Process autoexec.bat Process Winstart.bat (if it is not greyed) Load Startup group items Click OK, then restart and you still get the Setup Wizard upon restarting....correct? SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Glen, > [quoted text clipped - 15 lines] > back > with the results. Glen, That is correct. The only items checked in msconfg are: system.ini win.ini Startup itms is not checked, though it is partially selected after attempting to boot the PC as Ensoniqmixer auto-enables itself. - Andrew > ....and when you attempt the clean boot, you open msconfig, on the General tab click > Selective Startup, and uncheck these items: [quoted text clipped - 23 lines] > > back > > with the results. See if you can get rid of the Symantec installer information by using the Windows Installer Cleanup Utility: http://support.microsoft.com/?id=290301 " The Windows Installer CleanUp Utility does not: • Remove Windows Installer. • Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003. The Windows Installer CleanUp Utility does: • Provide a dialog box where you can select one or more programs that were installed by Windows Installer. You select the programs on the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs. • Remove the files and registry settings that make up the Windows Installer configuration information for programs that you select. If you use this utility to remove the Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it. This prevents duplication of files on your hard disk or disks. " The Setup Wizard may be appearing due to corrupted or damaged files in the WINDOWS\Installer folder. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities/conduct/default.mspx > Glen, > [quoted text clipped - 34 lines] > > > back > > > with the results. Glen, Thanks for the suggestion. In Safe Mode I installed Installer Cleanup, and ran it from Start>Programs>MS Installer Cleanup. The only items listed were: Installer Cleanup XML Parser & SDK So, I was unable to clean any additional Program Installation info. Ideas? Thanks. Andrew > See if you can get rid of the Symantec installer information by using the Windows > Installer Cleanup Utility: [quoted text clipped - 21 lines] > The Setup Wizard may be appearing due to corrupted or damaged files in the > WINDOWS\Installer folder. The patch I suggested reinstalling is only 665 KB....download it on another computer, copy it to a floppy, and transport it to the problem computer, then reinstall it there. Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0: http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities/conduct/default.mspx > Glen, > [quoted text clipped - 36 lines] > > The Setup Wizard may be appearing due to corrupted or damaged files in the > > WINDOWS\Installer folder. Done. Sorry to say, it had no effect. Ideas? Thanks. Andrew > The patch I suggested reinstalling is only 665 KB....download it on another > computer, copy it to a floppy, and transport it to the problem computer, then > reinstall it there. > > Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0: > http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en Actually, I thought the setup wizard's appearance might be something more common that it is, apparently, as I ran your problem by some other MVP's and the previous suggestions came in part from their input. I will wait for your responses to Ben's and Bill's suggestions, and see if anything show up there. Barring that, you may simply want to bite the bullet and complete the wizard.....it is quite possible that nothing will be changed on the system when it's done. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Done. Sorry to say, it had no effect. Ideas? Thanks. > [quoted text clipped - 5 lines] > > > > Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0: http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en Glen, Got it! Thank you so much for all your help. See my reply to Bill's post below if you want more info. You were a great help and I really appreciate the time you spent on this. Andrew > Actually, I thought the setup wizard's appearance might be something more common > that it is, apparently, as I ran your problem by some other MVP's and the previous > suggestions came in part from their input. I will wait for your responses to Ben's > and Bill's suggestions, and see if anything show up there. Barring that, you may > simply want to bite the bullet and complete the wizard.....it is quite possible that > nothing will be changed on the system when it's done. Sorry my reply to Ben's post. - Andrew > Glen, > [quoted text clipped - 10 lines] > > simply want to bite the bullet and complete the wizard.....it is quite possible that > > nothing will be changed on the system when it's done. Glad to hear it. Yes, restoring a previous registry would be the logical next step , as Ben suggested. I am glad it worked for you. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Sorry my reply to Ben's post. > [quoted text clipped - 14 lines] > > > simply want to bite the bullet and complete the wizard.....it is quite possible that > > > nothing will be changed on the system when it's done. If you still have the problem try deleting all temporary files in the C:\Temp and C:\Windows\temp folders. Regards, Bill Watt Computer Help and Information http://home.ptd.net/~bwatt/ ____________________________________________________ >Thank you for all your support and suggestions. I haven't given up. > [quoted text clipped - 10 lines] >> Andrew, >> Don't give up yet....let us know if you have a Winstart.bat Thank you. I tried this. It had no affect. Any other suggestions? Please??? (Sorry, I don't mean to sound desperate.) - Andrew > If you still have the problem try deleting all temporary files in > the C:\Temp and C:\Windows\temp folders. [quoted text clipped - 19 lines] > >> Andrew, > >> Don't give up yet....let us know if you have a Winstart.bat Glen, Forget the name but isn't there a Winstart file or something like that that runs Setup at boot? Regards, Bill Watt Computer Help and Information http://home.ptd.net/~bwatt/ ________________________________________________ >Start in Safe Mode. >Click Start>Run, type MSINFO32 and click OK. [quoted text clipped - 7 lines] >Open a reply to this message, click in the body of the message and press Ctrl-V to >paste the list from the clipboard to the message, and post back to this thread. I can't remember, Bill. I was sort of hoping someone else here would, and pop in with the info. :-) SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Glen, > [quoted text clipped - 18 lines] > >Open a reply to this message, click in the body of the message and press Ctrl-V to > >paste the list from the clipboard to the message, and post back to this thread. Winstart.bat is a file that could be the cause here....thanks for jarring the memory, Bill. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Glen, > [quoted text clipped - 18 lines] > >Open a reply to this message, click in the body of the message and press Ctrl-V to > >paste the list from the clipboard to the message, and post back to this thread. Try starting the computer using "Step by step confirmation"(tap the F8 key repeatedly during bootup). This should show which part of the bootup process is being executed when the setup program is started. Ben > Hi, please help I am having a problem I have never seen before. > [quoted text clipped - 29 lines] > > - Andrew Ben, Thanks for jumping in here. All help is greatly appreciated! Running a step-by-step boot results in the following: Process System Registry Startup log (bootlog.txt) Device= C:\Windows\Himem.sys Device=C:|Windwos\DBLBuff.sys Device=C:|Windwos\IFSHLP.sys Process Startup comand file (autoexec.bat) [Here it individually selects each line in the autoexec file] Win Load all windows drivers vnetsup.vxd ndis.vxd ndis2sup.vxd javasup.vxd C:\Windows\System\vrtwd.386 C:\Windows\System\vfixd.vxd vnetbios.vxd c:\Progra~1\Cyberm~1\cmapieng.vxd c:\Progra~1\Cyberm~1\cyberkrn.vxd c:\Progra~1\Cyberm~1\vshinit.vxd vgartd.vxd vredir.vxd dfs.vxd msmouse.vxd [...and at this point the PC boots to the Win98 Set-up Wizard] Any ideas??? Thanks. - Andrew > Try starting the computer using "Step by step confirmation"(tap the F8 key > repeatedly during bootup). This should show which part of the bootup > process is being executed when the setup program is started. > > Ben Ben had a good idea. Have also you tried the Bootlog option on the menu? If not, try that then look at the Bootlog.txt file in the root with Notepad. See what's there after the mouse loads, it should be near the bottom of the file. You could copy/paste from the mouse down and post it. Regards, Bill Watt Computer Help and Information http://home.ptd.net/~bwatt/ ____________________________________________ >Ben, > [quoted text clipped - 39 lines] >> >> Ben Bill, Thanks for the suggestion: When I do an F8>Bootlog.txt start the PC fails (goes into Win98 Set-up Wizard). Cancelling out of that causes the PC to shut down, so I then have to start in Safe Mode. The result is that the Bootlog.txt file is for the second start in Safe Mode (I think), but there is another bootlog.prv which from the .prv extension and date-time stamp is from the Bootlog.txt start-up attempt. Below is the info you suggested looking at: Init = Mouse Status = Mouse driver installed InitDone = Mouse Init = LoadStart = atm32.dll LoadSuccess = atm32.dll LoadStart = DISPLAY.drv LoadSuccess = DISPLAY.drv LoadStart = V128SYS.DLL LoadSuccess = V128SYS.DLL InitDone = DISPLAY Init = Display Resources InitDone = Display Resources LoadStart = C:\WINDOWS\fonts\serife.fon LoadSuccess = C:\WINDOWS\fonts\serife.fon LoadStart = C:\WINDOWS\fonts\sserife.fon LoadSuccess = C:\WINDOWS\fonts\sserife.fon LoadStart = C:\WINDOWS\fonts\coure.fon LoadSuccess = C:\WINDOWS\fonts\coure.fon LoadStart = C:\WINDOWS\fonts\symbole.fon LoadSuccess = C:\WINDOWS\fonts\symbole.fon LoadStart = C:\WINDOWS\fonts\smalle.fon LoadSuccess = C:\WINDOWS\fonts\smalle.fon LoadStart = DIBENG.DLL LoadSuccess = DIBENG.DLL LoadStart = DIBENG.drv LoadSuccess = DIBENG.drv LoadStart = TOOLHELP.DLL LoadSuccess = TOOLHELP.DLL LoadSuccess = user.exe LoadStart = MSGSRV32.EXE LoadSuccess = MSGSRV32.EXE Init = Final USER InitDone = Final USER Init = Installable Drivers InitDone = Installable Drivers Init = TSRQuery InitDone = TSRQuery Terminate = User Terminate = Query Drivers EndTerminate = Query Drivers Terminate = Unload Network EndTerminate = Unload Network Terminate = Reset Display EndTerminate = Reset Display EndTerminate = User Does anything stand out to you? Thanks for the help. Andrew > Ben had a good idea. Have also you tried the Bootlog option on the > menu? If not, try that then look at the Bootlog.txt file in the root [quoted text clipped - 7 lines] > Computer Help and Information http://home.ptd.net/~bwatt/ > ____________________________________________ Start the computer in Safe mode, then start Windows Explorer, find and double-click the following files: C:\WINDOWS\Start Menu\Programs\StartUp\PowerReg Scheduler.exe C:\WINDOWS\scanregw.exe c:\windows\GWHotKey.exe C:\WINDOWS\taskmon.exe c:\windows\mstask.exe c:\windows\Rundll32.exe c:\windows\starter.exe C:\WINDOWS\SYSTEM\STIMON.EXE c:\windows\system\SysTray.Exe C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE C:\WINDOWS\SYSTEM\wucrtupd.exe C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE C:\Program Files\Microsoft Office\Office\OSA.EXE C:\Program Files\Iomega\Tools\refresh.exe C:\Program Files\Iomega\Tools\IOWATCH.EXE C:\Program Files\Iomega\Tools\IMGSTART.EXE C:\Program Files\Iomega\Tools\IMGICON.exe C:\Program Files\Intruder Alert 99\ia99.exe If nothing unusual happens, expand and highlight "c:\windows\tasks", then right-click each item in the right window and select "Run". Ben > Ben, > [quoted text clipped - 39 lines] > > > > Ben Most of these did nothing noticible. A couple of comments: > C:\WINDOWS\Start Menu\Programs\StartUp\PowerReg Scheduler.exe Was located in C:\...\Disabled Startup Items > c:\windows\mstask.exe Was located in C:\windows\system\ > C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE Was missing entirely > C:\Program Files\Intruder Alert 99\ia99.exe Was missing emtirely [Not that I expect it makes much difference.] I also did your suggestion to Run all the items in c:windows\tasks Most started and then shut down immediately. Except for: Maintenance and Cleanup which Run Comments? Thanks for you input. Andrew > Start the computer in Safe mode, then start Windows Explorer, find > and double-click the following files: [quoted text clipped - 66 lines] > > > > > > Ben Try restoring a previous registry by starting the computer in "Command Prompt" and type "scanreg /restore". If that doesn't help, find the Windows setup executables on the hard drive, rename them temporarily and see what effect that has. You also might try StartupList. I suggest you extract the executable to the c:\ drive in Safe mode and run it with the "/full" switch. c:\startuplist /full http://www.spywareinfo.com/~merijn/files/startuplist.zip Ben > Most of these did nothing noticible. > [quoted text clipped - 88 lines] > > > > > > > > Ben Ben, Thank you! I did find a old back-up the registry and was able to reinstall it. This allowed the PC to boot (with a bunch of errors), but I was then able to clean the reg & system files. All is good now. Thank you. Andrew > Try restoring a previous registry by starting the computer in "Command > Prompt" and type "scanreg /restore". If that doesn't help, find the [quoted text clipped - 8 lines] > > Ben |
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