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Windows Forum / Windows 98 / Setup / June 2005

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Windows 98 Start-up issue

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S. Mann - 14 Jun 2005 10:39 GMT
When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?
glee - 14 Jun 2005 12:20 GMT
Can you start in Safe Mode, or do you get the same error?
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

> When I try and start windows 98 second edition I get the following error
> message:
[quoted text clipped - 7 lines]
> due due to explorer.exe file being located in the root folder. This is not
> the case. Any ideas?
S. Mann - 14 Jun 2005 12:40 GMT
Hi - I can start in safe mode but I get the same error.

> Can you start in Safe Mode, or do you get the same error?
> > When I try and start windows 98 second edition I get the following error
[quoted text clipped - 8 lines]
> > due due to explorer.exe file being located in the root folder. This is not
> > the case. Any ideas?
glee - 14 Jun 2005 19:59 GMT
First thing to try is to restore the Registry to the date JUST PRIOR to when the
problem started.
To boot to DOS and restore a previous Registry:
-Start the computer and hold down the CTRL key till the Windows 98 Startup menu
(boot menu) appears.
 OR
- Repeatedly tap the F8 key after the memory count to bring up the boot menu.
-Use the arrow keys to select "Command Prompt Only" and press Enter.
-Type the following and press Enter after each line:
smartdrv
scanreg /restore
Follow the prompts and select most recent rb###.cab file dated prior to the problem.

The backup files will be listed in rb###.cab format, and dated.  The ###'s in the
file names won't be in date order.  Don't use the one named rbbad.cab.  Don't
restore a backup dated more than a couple of weeks old.

If that does not fix it, do the procedures here:
Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://www.cs.bsu.edu/~gjjones/administrivia/stories/2003/03/21/recoveringFromAF
ailedInternetExplorerUpgradeInWindows98.html

or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you should use the command prompt
to edit the c:\windows\system.ini file. On the command line type: edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you
are doing here is changing the default shell (that is having problems) from the
Windows Explorer to the old Windows Program Manager shell."  Press Alt, F, S to save
the changes, then Alt, F, X to close.

"Reboot Windows. It should now successfully boot with no errors into an empty
Program Manager shell. Use the File | Run | Browse drop down menu selection to
browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe
(depending on what is there)." Do a minimal-custom "install and check all the Bold
faced options. When the setup program alerts you that these files are already
installed, tell it to reinstall all of the files."

"When the Internet Explorer Setup program is done and reboots, hit the F8 key to
bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once
there, type edit c:\windows\system.ini and, once it is open, change the line
shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now
set the shell back to the original value."
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

> Hi - I can start in safe mode but I get the same error.
>
[quoted text clipped - 10 lines]
> > > due due to explorer.exe file being located in the root folder. This is not
> > > the case. Any ideas?
S. Mann - 14 Jun 2005 16:18 GMT
One final point when I spoke to a technical resource at my service supplier
he suggested that I reinstall windows 98 before I go down that road I want to
make sure there are no other options. Any help would be very much appreciated.
Thanks

> When I try and start windows 98 second edition I get the following error
> message:
[quoted text clipped - 7 lines]
> due due to explorer.exe file being located in the root folder. This is not
> the case. Any ideas?
glee - 14 Jun 2005 19:51 GMT
That would be the very last thing I would do.
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities/conduct/default.mspx

> One final point when I spoke to a technical resource at my service supplier
> he suggested that I reinstall windows 98 before I go down that road I want to
[quoted text clipped - 12 lines]
> > due due to explorer.exe file being located in the root folder. This is not
> > the case. Any ideas?
Ron Martell - 14 Jun 2005 20:02 GMT
>When I try and start windows 98 second edition I get the following error
>message:
[quoted text clipped - 7 lines]
>due due to explorer.exe file being located in the root folder. This is not
>the case. Any ideas?

That is *one* of the possible causes of this particular error message,
but only one of several that are known.

Here are some others:

1. If the Browseui.dll file is missing or damaged.
Article ID : 293174
http://support.microsoft.com?kbid=293174

2. If you have not upgraded to Internet Explorer 6 and if the
Shdocvw.dll file is missing, damaged or the wrong version.
Article ID : 175930
http://support.microsoft.com?kbid=175930

3.  If you install Diamond Multimedia video drivers on a computer
running Internet Explorer 5.
Article ID : 219269
http://support.microsoft.com?kbid=219269

Good luck



Ron Martell     Duncan B.C.    Canada
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Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

BUNNY - 24 Jun 2005 09:17 GMT
> >When I try and start windows 98 second edition I get the following error
> >message:
[quoted text clipped - 32 lines]
>
> Ron Martell     Duncan B.C.    Canada
Can someone pls tell me how to post to this newsgroup to get a question
answered regarding installing win98 and getting the PC Stuck on the startup
menu??
thanks!!!!!
Alan Edwards - 24 Jun 2005 09:47 GMT
I don't see that you have ever posted here (though BUNNY is not an
uncommon name and you may be better of choosing something unique).
You have answered, so I don't see what problem you have in posting but
if you find trouble handling that quirky web interface, then please
spend a few minutes setting up a proper newsreader.

Outlook Express Newsreader-Setting up
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
http://www.microsoft.com/windows2000/community/newsgroups/setup.asp
http://insideoe.tomsterdam.com/resources/communities.htm#setupmsnews

...Alan

Signature

Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html


In microsoft.public.win98.setup, "BUNNY"


>Can someone pls tell me how to post to this newsgroup to get a question
>answered regarding installing win98 and getting the PC Stuck on the startup
>menu??
>thanks!!!!!
BUNNY - 24 Jun 2005 11:12 GMT
> I don't see that you have ever posted here (though BUNNY is not an
> uncommon name and you may be better of choosing something unique).
[quoted text clipped - 13 lines]
> >menu??
> >thanks!!!!!
Sorry for improper community behavior and pardon the rudeness, i meant to
add a new thread not jump into someone else's questions.
trying to post a question here and outlook express won't cooperate..
bunny is my log on name. i hope you don't have a problem w it.
Alan Edwards - 24 Jun 2005 12:08 GMT
I have no problem with your name (I am rather fond of bunnies) and my
suggestion was only that you make your posting name a bit more unique
so you can find it (if that is a problem)

What is the exact problem with OE?
(Although you may get more experts at an OE newsgroup, even if you
have to use the web interface to get there)
I assume you had a quick look at the OE links I gave you and found
nothing to aid you.

...Alan

Signature

Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.setup, "BUNNY"


>Sorry for improper community behavior and pardon the rudeness, i meant to
>add a new thread not jump into someone else's questions.
[quoted text clipped - 18 lines]
>> >menu??
>> >thanks!!!!!
S. Mann - 15 Jun 2005 08:35 GMT
Hi Guys,

Thank you all very much - I restored to a previous version of my windows
registry and all is working fine now.
Thanks again for your help.

> When I try and start windows 98 second edition I get the following error
> message:
[quoted text clipped - 7 lines]
> due due to explorer.exe file being located in the root folder. This is not
> the case. Any ideas?
 
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