Receiving NDIS error after installing W98 on new computer. How do I install patch?

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Dave M - 25 Aug 2005 18:38 GMT

Anyone familiar w/this error may know that MS offers a
patch, but I have no idea how to install it, since it
doesn't seem to run w/in DOS, and I can't boot in W98. Stuck...

http://support.microsoft.com/kb/q243199/

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Gary S. Terhune - 25 Aug 2005 18:49 GMT

You can't boot to Safe Mode, either? Repeatedly tap the Ctrl key (or F8) as
the machine is booting--the ideal moment is right after POST information
screens, just as Windows itself actually starts to load.

If you can get into Safe Mode, apply the patch there. I'm not going to
comment on the error or whether the patch is the answer, but it's something
I'd try.

Signature

Gary S. Terhune
MS-MVP Shell/User

> Anyone familiar w/this error may know that MS offers a patch, but I have
> no idea how to install it, since it doesn't seem to run w/in DOS, and I
> can't boot in W98. Stuck...
>
> http://support.microsoft.com/kb/q243199/

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Mikhail Zhilin - 25 Aug 2005 19:25 GMT

Dave, to add to Gary.

I thought about this method, too -- but can't recall if you can boot in Safe
Mode in this case. If not -- you can unpack this update to the diskette at any
computer (even with WinXP-SP2, like I did just now):

243199us8.exe /c /t:a:\

After this diskette is ready, boot your computer, that is with Win98, in
Command Prompt Only (hold down left Ctrl key when BIOS counts memory, release
it when the startup menu appears, select this item and press Enter), insert
this diskette, and copy Ndis.vxd to System folder (type the command):

copy a:\ndis.vxd c:\windows\system

Press Enter, confirm file replacing, remove the diskette, and restart in
normal mode.

In general, that is enough -- but it is better to finalize this update (run it
when in normal mode).

--
Mikhail Zhilin
MS MVP (Windows - Shell/User)
http://www.aha.ru/~mwz
Sorry, no technical support by e-mail.
Please reply to the newsgroups only.
======

>Anyone familiar w/this error may know that MS offers a
>patch, but I have no idea how to install it, since it
>doesn't seem to run w/in DOS, and I can't boot in W98. Stuck...
>
>http://support.microsoft.com/kb/q243199/

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Dave M - 25 Aug 2005 20:29 GMT

I was able to boot in SM, but then couldn't run the patch;
wrong ver of W98. I thought I had Win98SE, but apparently
it's not SE. (It's Ver 4.10.1998) Is there a patch for
that ver? Or can I get the SE updates? Thanks.

> Dave, to add to Gary.
>
[quoted text clipped - 30 lines]
>>
>>http://support.microsoft.com/kb/q243199/

Reply to this Message

Gary S. Terhune - 25 Aug 2005 20:56 GMT

No, and the problem shouldn't even exist on a FE machine. In fact, have you
noted the part at the bottom of that article where it says:
This problem is known to occur with the following networking software: .3Com
DynamicAccess SW 2.0
.AT&T IPSec Virtual Private Networking
.Laplink.com Laplink

Do any of those conditions apply?

I have to think that your problem is due to something else. Please tell us
*exactly* what the error says. This occurs during Startup? Is this a freshly
installed system, and did the error pop up out of nowhere or did you install
some Update or other application, or make any changes in your networking
setup just before this error appeared?

Also, since you can get into Safe Mode, try going into the Network applet in
Control Panel and removing *everything*, then go into Device Manager and
make sure no network devices remain (you can leave the modem installed, but
make sure all Adapters are gone.) While you're there, take note of all items
that appear more than once. We're talking exact duplicates. List each
duplicated item and how many times it appears. Post back with the info.

Signature

Gary S. Terhune
MS-MVP Shell/User

>I was able to boot in SM, but then couldn't run the patch; wrong ver of
>W98. I thought I had Win98SE, but apparently it's not SE. (It's Ver
[quoted text clipped - 38 lines]
>>>
>>>http://support.microsoft.com/kb/q243199/

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Dave M - 25 Aug 2005 21:12 GMT

Gary,

This is a clean install, on a brand new machine, P4 Celeron
2.66GHz. Windows is the only thing on the HDD. In fact,
this hang is occurring on what would be very 1st boot up
after installation. The Windows 98 screen appears, then
that goes away and I see this:
"While initializing device NDIS:
Windows protection error. You need to restart your computer."

Meanwhile, I'll try your suggestions re the Network applet.

Not to get OT, but is there an NT4.0 WS forum? You see I'm
having trouble w/an NT install, too. The computer I'm
building is to test software my company's writing. It's got
6 removable HDDs, each w/a different ver of Windows, from 98
thru XP. NT setup tells me I've got 0kb of "low memory" and
512kb is required. What's that mean?

> No, and the problem shouldn't even exist on a FE machine. In fact, have you
> noted the part at the bottom of that article where it says:
[quoted text clipped - 17 lines]
> that appear more than once. We're talking exact duplicates. List each
> duplicated item and how many times it appears. Post back with the info.

Reply to this Message

Gary S. Terhune - 25 Aug 2005 23:41 GMT

I see Mikhail has sussed out the real problem you're having. As for the NT
question, I have no idea what that's about. Yes, there are appropriate NGs
for this question, probably
news://msnews.microsoft.com/microsoft.public.windowsnt.setup

Not sure how many people are still attending the NT groups. If you don't get
any answer within a decent amount of time, I'd try a Windows 2000 group. XP
groups aren't likely to be very helpful, but as a last resort....

Signature

Gary S. Terhune
MS-MVP Shell/User

> Gary,
>
[quoted text clipped - 35 lines]
>> duplicates. List each duplicated item and how many times it appears. Post
>> back with the info.

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Dave M - 26 Aug 2005 00:04 GMT

> I see Mikhail has sussed out the real problem you're having.

But you're solution of deleting all the networking
components did the trick. Though I will need to upgrade to
SE for USB support.

> news://msnews.microsoft.com/microsoft.public.windowsnt.setup
>
> Not sure how many people are still attending the NT groups. If you don't get
> any answer within a decent amount of time, I'd try a Windows 2000 group.

Thanks.

DM

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Gary S. Terhune - 26 Aug 2005 00:25 GMT

>> I see Mikhail has sussed out the real problem you're having.
>
> But you're solution of deleting all the networking components did the
> trick. Though I will need to upgrade to SE for USB support.

Yes, well mine is the scorched-earth method, and you may yet need to refer
to Mikhail's advice to get everything set up porperly.

Signature

Gary S. Terhune
MS-MVP Shell/User

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Mikhail Zhilin - 25 Aug 2005 21:27 GMT

Dave,

Then your case is not
http://support.microsoft.com/kb/q243199/
but:

"Windows Protection Error in NDIS with a CPU That Is Faster Than 2.1 GHz"
http://support.microsoft.com/kb/312108

and you have to contact MS to get this fix (free of charge, I suppose).

At your own risk, you can try to do what I said already -- but save the
original Ndis.vxd first; execute two commands instead:

copy c:\windows\system\ndis.vxd ndis.old

and only after that -- the mentioned:

copy a:\ndis.vxd c:\windows\system

so you can restore the original Ndis.vxd at any time, in Command Prompt Only
mode, using a command:

move c:\windows\system\ndis.old c:\windows\system\ndis.vxd

(and confirm file replace).

See also:
"Availability of Microsoft Windows 98 Customer Service Pack"
http://support.microsoft.com/default.aspx?scid=kb;en-us;239937

"Contents of the Microsoft Windows 98 System Update"
http://support.microsoft.com/kb/232972/EN-US/

that solves the other main issues of Win98 First Edition.
--
Mikhail Zhilin
MS MVP (Windows - Shell/User)
http://www.aha.ru/~mwz
Sorry, no technical support by e-mail.
Please reply to the newsgroups only.
======

>I was able to boot in SM, but then couldn't run the patch;
>wrong ver of W98. I thought I had Win98SE, but apparently
[quoted text clipped - 23 lines]
>>
>> --

<..>

>>>Anyone familiar w/this error may know that MS offers a
>>>patch, but I have no idea how to install it, since it
>>>doesn't seem to run w/in DOS, and I can't boot in W98. Stuck...
>>>
>>>http://support.microsoft.com/kb/q243199/

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Mikhail Zhilin - 25 Aug 2005 21:32 GMT

<......>

>........execute two commands instead:
>
>copy c:\windows\system\ndis.vxd ndis.old

Sorry, correct form is:

copy c:\windows\system\ndis.vxd c:\windows\system\ndis.old

--
Mikhail Zhilin
MS MVP (Windows - Shell/User)
http://www.aha.ru/~mwz
Sorry, no technical support by e-mail.
Please reply to the newsgroups only.
======

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Dave M - 25 Aug 2005 22:00 GMT

> Then your case is not
> http://support.microsoft.com/kb/q243199/

You're right. My mistake. Gary's suggestion of deleting
everything from Networking has allowed the machine to boot.
However, I will need to upgrade to SE, since we're going
to need USB support, so I guess I'm going to be seeing the
problem again. However, since I now know to boot into SM, I
should be able to run the patch. Thanks.

-Dave

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Mikhail Zhilin - 26 Aug 2005 07:52 GMT

Though Win98 SP1 from the link I gave
http://support.microsoft.com/default.aspx?scid=kb;en-us;239937
installs USB support -- it is much better to install Win98SE in any case: many
of the modern programs require it, and won't work with 98 First Edition.

Don't forget to install the updates after that: IE6.01 (also known as IE6 SP1)
at the first place (I would install it as the first update after Win98SE
installation, as I do always), and all the other updates from

http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

(select "Find updates....." in the right frame, and at the next step select
Windows-98 in the list of OS; check the language version below this list). No
need to install the different localizations of some of the updates, of course,
-- like "Microsoft .NET Framework 1.0 Service Pack 3, Spanish Version" and
similar.

--
Mikhail Zhilin
MS MVP (Windows - Shell/User)
http://www.aha.ru/~mwz
Sorry, no technical support by e-mail.
Please reply to the newsgroups only.
======

>> Then your case is not
>> http://support.microsoft.com/kb/q243199/
[quoted text clipped - 7 lines]
>
>-Dave

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Lil' Dave - 26 Aug 2005 12:27 GMT

On my PC, while installing 98, have same problem. Found that either 98SE's
or ME's ndis.vxd will work as a temporary substitute until the 98SE upgrade.
98SE does not have this problem. It would probably be easier and faster to
get this file on diskette from an acqaintance w/o virus problems.

> > Then your case is not
> > http://support.microsoft.com/kb/q243199/
[quoted text clipped - 7 lines]
>
> -Dave

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