Windows Forum / Windows 98 / Setup / September 2005
LPT 1 disappears
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Ken Springer - 29 Aug 2005 05:35 GMT I have an old Dell Dimension, 400 mhz. It has Windows 98 installed, with all but a couple of available updates installed. At least, I hope they've installed correctly. :-)
I have have a second parallel port card that came with my old Epson Scanner. 5 years ago, when I installed the parallel port card everything went as it should have, and everything worked perfectly.
Recently, I decided to completely reinstall the OS. Things had gotten horrendously sluggish, and I thought it might be a virus of some kind that none of the virus checkers were finding. It turns out that for some reason, the computer is no longer deleting the temporary internet files at all. I have to go into IE and do it manually when things slow down.
Back to the LPT, question..... Now, when I attempt to install the 2nd parallel port card, LPT 1 simply disappears, and is not available.
Anyone know why? Anyone know how to fix it?
Thanks.
Don Phillipson - 29 Aug 2005 12:33 GMT > Back to the LPT, question..... Now, when I attempt to install the 2nd > parallel port card, LPT 1 simply disappears, and is not available. > Anyone know why? Anyone know how to fix it? You did not mention adjusting the BIOS to enable two LPT ports.
 Signature Don Phillipson Carlsbad Springs (Ottawa, Canada)
Gary S. Terhune - 29 Aug 2005 16:26 GMT I've never seen such a setting. The extra LPT port(s) provided by the card wouldn't be recognized by BIOS.
 Signature Gary S. Terhune MS-MVP Shell/User
>> Back to the LPT, question..... Now, when I attempt to install the 2nd >> parallel port card, LPT 1 simply disappears, and is not available. >> Anyone know why? Anyone know how to fix it? > > You did not mention adjusting the BIOS to > enable two LPT ports. Ken Springer - 29 Aug 2005 21:51 GMT Don,
:-) I didn't have to the first time, why would I try it the second time?
When I cold boot this machine later, I'll try to remember to check, but having been in the BIOS a few times, I don't ever remember seeing a place to enable/disable the printer ports.
Ken
> > Back to the LPT, question..... Now, when I attempt to install the 2nd > > parallel port card, LPT 1 simply disappears, and is not available. > > Anyone know why? Anyone know how to fix it? > > You did not mention adjusting the BIOS to > enable two LPT ports. Gary S. Terhune - 29 Aug 2005 23:45 GMT There probably is, but it sounds to me like your LPT card is somehow automatically disabling the onboard LPT port. I can't recall any BIOS that allow for this possibility or that have any control over it. Certain other, slightly similar situations involving onboard sound, video, etc., *do* sometimes have such settings, but...
I can only think that the LPT card manufacturer should have documentation to cover this issue.
 Signature Gary S. Terhune MS-MVP Shell/User
> Don, > [quoted text clipped - 15 lines] >> You did not mention adjusting the BIOS to >> enable two LPT ports. Ken Springer - 05 Sep 2005 13:59 GMT Hi, Gary,
My apologies for the tardiness, but I spaced out my posts, and am now out of town.
The LPT card was part of the original scanner package, and no documentation accompanied the card. As I was not installing the scanner on an MS/windows/Intel based PC, I could have cared less at the time. :-) I was after a SCSI scanner, and the Epson scanner has both parallel and SCSI ports.
Documentation----- Another pet peeve of the modern computing world, it's not included. I know one of the common reasons given for this is the cost of producing the documentation, but I'd rather pay a little more and have a good book when I open the box.
As the process worked seemlessly a few years ago, and I've installed no new software for years (no spiffy digital camera, video titling, none of the new contempary things) I have to think that some MS security update or similar to Windows has broken the system.
You wouldn't have an idea where a person might look, such as the registry as an example off the top of my head, for before and after changes that could be manually editted to fix the problem, would you?
Mind you, I'm no techhie, never want to be. But as I started out with computers that are now long gone, I've ended up knowing more than the average user. :-)
Thanks.
Ken
> There probably is, but it sounds to me like your LPT card is somehow > automatically disabling the onboard LPT port. I can't recall any BIOS that [quoted text clipped - 24 lines] > >> You did not mention adjusting the BIOS to > >> enable two LPT ports. Gary S. Terhune - 05 Sep 2005 16:27 GMT Well, the first thing that comes to mind is to review Device Manager in Safe Mode. Some explanation: When you start Windows in Normal Mode, the list of devices you see in Device Manager includes only those devices which were loaded. When you look at Device Manager in Safe Mode, you see the list of all devices that have been installed. In many cases in Win9x, you'll find duplicated entries in the Safe Mode list--more than one entry for the same device. If there really are more than one instances of the device, this is all right and proper. But if there are three entries for your hard drive when you only have one, then you have problems.
Imagine a squad of paratroops that, as they are headed for the plane, pass by a table and grab their respective backpacks. Each backpack is customized for each paratroop, and you don't want anyone grabbing the wrong pack, so they have big name tags. However, over time, perhaps one or more of the paratroops changed (body weight, mission/duty requirements, etc.) and he needs a new backpack--or something in the automatic safety checks noted that the backpack was deficient and replaced it. Or perhaps the paratrooper dies or was otherwise lost from the team. His backpack is no longer needed. But the crew chief is a bit sloppy, and those obsolete backpacks don't get removed from the table. No problem for the backpacks that belonged to paratroops who are not present--except, of course, that clutter on the table can create confusion. It's the obsolete pack that was once used by a remaining paratrooper that's dangerous. They both look the same, the old pack and the new one, and the guy usually gets the right one because it's usually closer to the front of the table--but not always.
In the above, the list of names the crew chief can read off the backpacks is Device Manager in Normal (loaded) Mode. The table of backpacks is Device Manager in Safe Mode. Windows is the crew chief.
(Well, that was fun, and I hope you will forgive the creative writing--I have to satisfy my muse somehow! But that analogy falls apart very quickly, so let's move on.)
In this case, I would (as always) look for duplicated entries in Safe Mode. Some of them are proper so, just make a list of those items for which more than one entry exists and how many of each one. Post the list here for review.
But mostly, I want to know what Device Manager in Safe Mode shows for Ports. Or, more to the point, I want you to remove them so that they will get reinstalled (but I'm still interested in what was there before you deleted them.) Just the LPT ports, to start with. This, alone, may fix your problem. If not, it points to other possibilities.
You can't find any info on the LPT card itself that would identify it?
 Signature Gary S. Terhune MS-MVP Shell/User
> Hi, Gary, > [quoted text clipped - 73 lines] >> >> You did not mention adjusting the BIOS to >> >> enable two LPT ports. Ken Springer - 05 Sep 2005 18:47 GMT Hi, Gary,
I don't mind the creative writing at all. :-) I often use an automotive analogy, or corporate organization analogy, to explaind the mysteries of computers.
I've printed out your last message so I don't forget to check out what's listed n the device manager. I'm not home this Labor Day Weekend, otherwise I would do it right now.
I'll be back. :-)
Ken
> Well, the first thing that comes to mind is to review Device Manager in Safe > Mode. Some explanation: When you start Windows in Normal Mode, the list of [quoted text clipped - 120 lines] > >> >> You did not mention adjusting the BIOS to > >> >> enable two LPT ports. Ken Springer - 10 Sep 2005 04:13 GMT Hi, Gary,
I have to apologize for taking a week to reply. Work's been a bear, and when I get home, the last thing I want to mess with is a computer. :-)
I checked the device manager in Safe Mode tonight. One com port and one LPT port is all that's listed.
I was unsure after many rereads of you post as to whether you wanted LPT 1 removed if it WAS the only LPT port installed. So I left the system unchanged.
As for the 2nd parallel port card, it accompanied the Epson scanner, and was made by Seiko Epson. There was no softwar disks that came with the scanner and parallel card listed as being for the parallel card. But I still have the original software disk somewhere for the scanner, I never throw that stuff out. And since the original installaton wasn't on an MS OS computer system, I never used the disk. And then when I did hook the scanner to and MS OS computer system, I went to Epson's website and downloaded the latest driver available.
OK, boss, what do you want me to check/do next? :-0
Ken
> Well, the first thing that comes to mind is to review Device Manager in Safe > Mode. Some explanation: When you start Windows in Normal Mode, the list of [quoted text clipped - 120 lines] > >> >> You did not mention adjusting the BIOS to > >> >> enable two LPT ports. Gary S. Terhune - 10 Sep 2005 05:26 GMT Ken,
I don't want you to think I'm ignoring you, but when it gets to this time of night, I have to put certain posts off until the a.m. in order to be sure I give it the attention it deserves. It's been a long day, and your issue deserves better from me than I can provide right now. I promise I'll get back to this tomorrow, whether early or late, I don't know.
 Signature Gary S. Terhune MS-MVP Shell/User
> Hi, Gary, > [quoted text clipped - 145 lines] >> >> >> You did not mention adjusting the BIOS to >> >> >> enable two LPT ports. Ken Springer - 10 Sep 2005 10:36 GMT Gary,
Man, I thought the feeling of being ignored would be the other way around! LOL And the only reason I'm writing this reply at this time of the night, or morning actually, is I can't get back to sleep!!!
This problem in no way affects me in any important way. I've fiddled with the problem off and on for the last 6 months before writing the original post.
So don't worry about an immediate response. If you get to it Sat., OK, or sun. is OK, or Mon. is OK, or........ :-)
No pressure from my end.
Ken
> Ken, > [quoted text clipped - 153 lines] > >> >> >> You did not mention adjusting the BIOS to > >> >> >> enable two LPT ports. Ken Springer - 23 Sep 2005 04:16 GMT Hey Gary,
You still here?
Ken
> Ken, > [quoted text clipped - 3 lines] > better from me than I can provide right now. I promise I'll get back to this > tomorrow, whether early or late, I don't know.
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