A friend asked me a question about her computer and I have
no clue what to tell her can anyone help out, when she
starts her tower she gets a message that says C drive
cannot be found. She switched towers and is still getting
the same message. Any troubleshooting tips??
Ron Badour - 31 Aug 2003 12:18 GMT
Not enough info and can you explain what switching towers entails?
Generally, this kind of a message means that the hard drive has problems
or has failed; however, you need to provide some specific information
including verbatim error messages in order to receive specific
recommendations.

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Ron Badour, MS MVP W98 System
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> A friend asked me a question about her computer and I have
> no clue what to tell her can anyone help out, when she
> starts her tower she gets a message that says C drive
> cannot be found. She switched towers and is still getting
> the same message. Any troubleshooting tips??
Li'l Roberto - 31 Aug 2003 12:41 GMT
> A friend asked me a question about her computer and I have
> no clue what to tell her can anyone help out, when she
> starts her tower she gets a message that says C drive
> cannot be found. She switched towers and is still getting
> the same message. Any troubleshooting tips??
Sarah
Enter BIOS and check that the HDD is being detected correctly, do this:
Boot and hit del to enter setup, next tab to autodetect HDD page, if
the HDD isn't detected at this point, shut down, disconnect the power
cable from the case, remove the cover and make sure that the power
and ribbon cables are seated snugly.
No joy ? replace the HDD.
If the above is beyond your expertise, and you have a boot diskette
see if the contents of the C: drive are readable after starting
with the diskette, type the following command from the A:\> prompt:
C: <enter>
C:\> dir /w <enter>
If you get the same error message, most likely your HDD has failed.
One other possibility for the message is that the CMOS battery needs
replacing, is the computer more that 5 years old ?.
rgds
Li'l Roberto