Cannot open Microsoft Word files

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tony - 03 Aug 2004 21:39 GMT

I cannot open Microsoft Word files or folders. The
computer stalls, and when I press Control Alt Delete, it
just comes up with the box that says the program is not
responding. I've rebooted a couple of times with no
success.

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anonymous@discussions.microsoft.com - 03 Aug 2004 22:57 GMT

A common fix that might work but is easy to try is to
search for any copies of the file NORMAL.DOT and rename
them (eg NORMAL.DOT.OLD) then restart WORD and try again.
If that doesn't work, try asking in a WORD newsgroup. Be
sure to mention the version of WORD you are using.

>-----Original Message-----
>I cannot open Microsoft Word files or folders. The
[quoted text clipped - 3 lines]
>success.
>.

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