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Windows Forum / Windows 98 / Software / July 2005IE 5.5 Problem
Fixing (?) a Win98Se computer with IE5.5 When I run a commercial CD (from a PC magazine) IE opens but only to a screen with the message "This page cannot be displayed"!!!!! When I select the "D" drive (CD) and "Explore" I can see all the files and folders but IE refuses to open any of them. I have also tried other commercial CD's with the same resultand I have replaced CD reader with another and get the same result. :-( Where to now? Thanks for any help. Are you misspeaking yourself--one normally uses Windows Explorer (not IE) in conjunction with CDs. Assuming you are using Explorer, what happens when you double click a file and what is the file extension?  SignatureRegards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo > Fixing (?) a Win98Se computer with IE5.5 > When I run a commercial CD (from a PC magazine) IE opens but only to a [quoted text clipped - 6 lines] > Where to now? > Thanks for any help. The CDs (from the PC magazine) usually run under IE (default.htm) and are read within a web browser window. Hope that helps. > Are you misspeaking yourself--one normally uses Windows Explorer (not IE) > in conjunction with CDs. Assuming you are using Explorer, what happens [quoted text clipped - 11 lines] >> Where to now? >> Thanks for any help. Ron, To put the matter in perspective (now that I have enjoyed a nights sleep in the southern hemispere)........quoting from the PC magazine "The cover disks use a Web-style interface. You only need to install a web browser to be able to view the contents. If you already have a browser installed. then the disks will autorun (for Windows 95/98/Me/2000/XP) and load your default browser at the home page of the disk. If the disks do not autorun, simply launch your favourite browser and open the page DEFAULT.HTM from the root of the disk.".... Hope this makes my earlier reply a little more clear. My problem is that the disk will not autorun and if I right click the CD drive and then go to Explore I can see the folders but the browser will still not open them! A virus/worm or trojan perhaps? > The CDs (from the PC magazine) usually run under IE (default.htm) and are > read within a web browser window. [quoted text clipped - 16 lines] >>> Where to now? >>> Thanks for any help. Hi Geoff, It certainly could be a virus or spyware--many problems are directly related to them now days; however, just saying that something doesn't work is not helpful when you are troubleshooting long distance. Let's leave IE out of the mix. Open Windows Explorer to the CD and double click folders and files. What exactly happens? Any error messages and, if so, report them verbatim. In the case of a file, what extensions are involved? Are you running updated spyware/adware programs and an up to date anti virus program and have you run scans lately? Do the problems occur with CDs other than those from PC Magazine? SignatureRegards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo > Ron, > To put the matter in perspective (now that I have enjoyed a nights sleep [quoted text clipped - 31 lines] >>>> Where to now? >>>> Thanks for any help. Thanks for the reply Ron. When I open Windows explorer to the CD I can see folders and when I double click them I can get to more folders or files. However, after working my way down through folders within folders suddenly the CD reader "stops" reading and just clicks away on its own and no amount of keyboard strokes or mouse clicking will let me continue browsing. Eventually comes up with the BSOD which says: "Error Reading CD-ROM in Drive D Please insert CD-ROM with serial number 1151-35A6 in Drive D If the CD-ROM is still in the drive, it may require cleaning Press ENTER for OK or ESC to Cancel". All I can do is eject the CD and start all over. When I place a CD in the reader such as MS Office it will autoplay in the normal expected way - thus no problem. Not my computer, but the owner has AVG Free on the computer but not sure how often he has run virus checks or updated it. There are no other "spyware" programs loaded. The problem appears to be related to using the web browser to read the pc magazine disks as other program disks seem to autorun ok. Hope this gives you some further "clues'. Thanks > Hi Geoff, > [quoted text clipped - 43 lines] >>>>> Where to now? >>>>> Thanks for any help. You don't need to open folders in a browser. Open the CD in Explorer and doubleclick Default.htm in the root folder as indicated. Note that the instructions in the magazine (Australian PC User) are slightly different on the back of the CD, though both mean the same thing. If you want the CD to autorun, try this: Right-click on the My Computer icon and select Properties. Choose the Device Manager tab. Open the CD-ROM branch, and select the entry for your CD-ROM drive. Click Properties, and then choose the Settings tab. Turn on the Auto insert notification option. Click OK, and then OK again. You'll have to restart Windows for this change to take effect. ...Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html >Ron, >To put the matter in perspective (now that I have enjoyed a nights sleep in [quoted text clipped - 31 lines] >>>> Where to now? >>>> Thanks for any help. Thanks Alan. I have tried opening the CD in Explorer, Default.htm and all I get is "The Page Cannot Be Displayed" I have also checked CD Auto insert notification option (done) but I note also that DMA is enabled as is Disconnect. Any relevance? > You don't need to open folders in a browser. > Open the CD in Explorer and doubleclick Default.htm in the root folder [quoted text clipped - 59 lines] >>>>> Where to now? >>>>> Thanks for any help. Not sure of the relevance with DMA. Mine is unchecked, though Disconnect is checked. I suspect my CD on my old Win98 SE machine doesn't support DMA I don't use Autorun anyway and have it disabled. Are you saying you cannot open an html file ONLY if it is on a local drive? Can you verify this by trying another html file? (On your hard drive) ...Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html >Thanks Alan. > [quoted text clipped - 67 lines] >>>>>> Where to now? >>>>>> Thanks for any help. Get back to you Alan - have to head off to do some teaching for the next four hours. Will check for other HTML files when I get home and report. Thanks for your assistanced to date - much appreciated. > Not sure of the relevance with DMA. Mine is unchecked, though > Disconnect is checked. I suspect my CD on my old Win98 SE machine [quoted text clipped - 87 lines] >>>>>>> Where to now? >>>>>>> Thanks for any help. If you would, and if it hasn't already been answered, would you also try the disc in another computer, and see if you can read it there? SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm > Get back to you Alan - have to head off to do some teaching for the next > four hours. [quoted text clipped - 94 lines] > >>>>>>> Where to now? > >>>>>>> Thanks for any help. The CD reads ok on my own computer. > If you would, and if it hasn't already been answered, would you also try > the disc in [quoted text clipped - 110 lines] >> >>>>>>> Where to now? >> >>>>>>> Thanks for any help. Hi Alan, The computer will read/open other .htm files that are on the hard drive. > Not sure of the relevance with DMA. Mine is unchecked, though > Disconnect is checked. I suspect my CD on my old Win98 SE machine [quoted text clipped - 87 lines] >>>>>>> Where to now? >>>>>>> Thanks for any help. Hi Ron, Alan and Glee IE5.5 is now working! How did this happen? I am not really sure why, but I managed to load onto the computer Netscape Navigator 7.2. I did not configure it as the default browser because the owner is used to IE. But I thought I may be able to use it to run the magazine disks. After placing the previously unreadable (by IE) disk into the computer, it autoran and opened up IE5.5 with no problem whatsoever! And I am now able to browse the disks using IE. Any ideas why this would have happened? Just to satisfy my curiousity. > Hi Alan, > [quoted text clipped - 95 lines] >>>>>>>> Where to now? >>>>>>>> Thanks for any help. Hi Geoff Glad you are now OK but I have no idea what happened. I haven't used NN since 3.01 (still installed, oddly enough) Ron and Glen may take a little time to answer as they are right hand down a bit in the US (Texas and North Carolina) and I am in Tasmania. ...Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html >Hi Ron, Alan and Glee > [quoted text clipped - 106 lines] >>>>>>>>> Where to now? >>>>>>>>> Thanks for any help. Hi Geoff, Glad to hear it is working but the reason it started reading OK is top secret and if I told you, Glen would have to shoot you. This is the typical nonsense answer I give when I don't have a clue :-) Good luck with it. SignatureRegards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo > Hi Ron, Alan and Glee > [quoted text clipped - 111 lines] >>>>>>>>> Where to now? >>>>>>>>> Thanks for any help. hehehe.... thanks guys. > Hi Geoff, > [quoted text clipped - 121 lines] >>>>>>>>>> Where to now? >>>>>>>>>> Thanks for any help. > Thanks Alan. > > I have tried opening the CD in Explorer, Default.htm and all I get is > "The Page Cannot Be Displayed" It appears that your computer is unable to read the CD. Could be the CD itself, could be the drive. You could try copying the files from the CD to your HD and opening them from there. That really *shouldn't* make a difference (has to read to copy) but it couldn't hurt to try. -- dadiOH ____________________________ dadiOH's dandies v3.06... ...a help file of info about MP3s, recording from LP/cassette and tips & tricks on this and that. Get it at http://mysite.verizon.net/xico |
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